# Service bulletin SSM 51829

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10240719
- Published by NHTSA: 2023\-08\-14
- Manufacturer's number: SSM 51829
- Manufacturer's date: 2023\-08\-01
- NHTSA component: EQUIPMENT; VISIBILITY:REARVIEW MIRRORS/DEVICES

## NHTSA's summary

Some F\-Super Duty and F\-150 vehicles equipped with trailer tow mirror may exhibit various exterior rear view mirror functional concerns that require replacement after diagnosis. To properly determine if the defect is warrantable, cleaning and close inspection of the affected mirror may be required. To aid in proper warranty determination, the Rear\-View Mirror Analysis general service bulletin \(GSB\) has been updated with a detailed cleaning procedure that should be followed prior to any inspection. New labor operations \(17682ZZ or 17682ZZT\) have been created that covers the cleaning and inspection process and may be used even if condition of failure is non\-warrantable. Ford has inspected numerous returned parts and determined many cases are caused by damage which is unwarrantable and may be subject to chargeback. Refer to the latest version of the GSB on OASIS.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10240719-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10240719-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Glass, wipers and mirrors, Mirrors

## Vehicles listed

- 2017 to 2023 FORD F\-150
- 2017 to 2023 FORD F\-250 SD
- 2017 to 2023 FORD F\-350 SD
- 2017 to 2023 FORD F\-450 SD
- 2017 to 2023 FORD F\-550 SD

## Other bulletins for the same vehicles and component

- [OTAPU0813DORF150](/bulletins/10246345.md), 2023-12-07, Service bulletin: ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; VISIBILITY:REARVIEW MIRRORS/DEVICES; ELECTRICAL SYSTEM:SOFTWARE. Software Update PU0813\-DOR\-UP2 for 2021 F\-150 vehicles is now available. Quality Improvements include: \-Improved 1\-touch up window performance \-Mirror unfold button performance improvement \-Heated mirror overtemp fix Reference 21B16. \-Prevent vehicles experiencing loss of driver frontal switch pack control \(window, mirror, rear window lockout, mirror\-fold if equipped\)\) at low voltage.
- [SSM 51265](/bulletins/10228881.md), 2023-01-06, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR; EQUIPMENT. Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre\-delivery inspection \(PDI\). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual \(WSM\) Section 501\-09 Rear View Mirrors \- General Procedures \- Power Mirrors Synchronization.
- [21OTA22PU1007DOR](/bulletins/10227491.md), 2022-12-07, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES; STRUCTURE. Priority Update 22\-PU1007\-DOR\-UP for 2021 Model Year F\-150 vehicles is now available. Quality Improvements Include: Improved 1\-touch up window performance, Mirror unfold button performance improvement, improvements to mirror temperature monitoring \(reference FSA 21B16\).
- [SSM 47342](/bulletins/10143085.md), 2018-07-23, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT; VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR. 2018 F150 vehicles excluding Raptor built at Dearborn Truck Plant on or after 26\-Feb\-2018 and at Kansas City Assembly Plant on or after 10\-Mar\-2018 have the AAT sensor located in the right exterior mirror. The AAT sensor was relocated from the front grill/fascia area. The AAT sensor is serviced separately from the mirror. Refer to Ambient Air Temperature Sensor GSB G0000178 for additional information. The Workshop Manual \(WSM\) is in the process of being updated for non\-Raptor vehicles. The sensor location on Raptor vehicles has not changed
- [SSM 47075](/bulletins/10136594.md), 2018-05-14, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR. Some 2015\-2018 F\-150 vehicles equipped with power folding mirrors may exhibit the mirror housing vibrating while driving, moving freely or not moving to the desired position after the mirror is manually folded. Refer to the Owner's Manual for the power mirror synchronization procedure.

JSON: [/v1/bulletins/10240719](/v1/bulletins/10240719)

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