WenmarOpen by Wenmar Pro

Service bulletin 19J5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10240593
Published by NHTSA2023-08-14
Manufacturer's number19J5
Manufacturer's date2014-03-18
NHTSA componentENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP; ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL; ENGINE AND ENGINE COOLING

NHTSA's summary

Some customers of 2012 and 2013 model year Golf R vehicles have reported engine compartment noise and hard start issues with their vehicles. Volkswagen has determined that the coolant pump is the source of these concerns.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine, Cooling system, Water pump

Vehicles listed
VOLKSWAGEN GOLF R2012 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN GOLF R2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
V2118022025464_92024-04-04. Service bulletin. Frozen Charge Air Cooler, Engine no start updated to include Parts ordering notification.
V1917012022548102023-06-06. Service bulletin. Introduce new engine coolant compatible with all models and all model years.
EN-1223132022-03-28. Service bulletin. VW Elsa Newsletter.
V8720022061094_22020-12-04. Service bulletin. Using Nitrogen to assist in finding A/C refrigerant leaks.
TT 19-13-022019-04-08. Service bulletin. Tech Tips (2.0L CCTA/CBFA Coolant Leak or Repeat Coolant Leak from the Water Pump Area): This document informs of the observations that need to be taken to service a water pump replacement
analysis list 042019-01-07. Service bulletin. On-car analysis list of Customer Complaints: Transmission
TT 19 18 012018-12-03. Service bulletin. Alternate diagnostic process for overheating.
TT 19-13-022017-10-31. Service bulletin. Tech Tips (2.0L CCTA/CBFA Coolant Leak or Repeat Coolant Leak from the Water Pump Area): Inspect the water pump for signs of contact with engine oil. Engine oil may cause the water pump gasket to swell, which may lead to a coolant leak. This document informs of the precaustions necessary if a water pump replacement is necessary.
19J52014-07-15. Service bulletin. SOME CUSTOMERS OF 2012 AND 2013 MODEL YEAR VEHICLES HAVE NOISE IN THE ENGINE COMPARTMENT. *LJ
TB-19-13-012013-05-07. Service bulletin. VOLKSWAGEN: IT IS A NORMAL OCCURRENCE FOR THE ELECTRIC COOLANT FANS TO CONTINUE TO RUN AFTER THE IGNITION IS SWITCHED OFF. *JS