# Service bulletin TSB 23\-2244

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10240573
- Published by NHTSA: 2023\-08\-10
- Manufacturer's number: TSB 23\-2244
- Manufacturer's date: 2023\-08\-02
- NHTSA component: POWER TRAIN; POWER TRAIN:DRIVELINE:DRIVESHAFT

## NHTSA's summary

Some 2020\-2023 Escape hybrid vehicles equipped with a 2.5L \(FHEV\) full hybrid electric vehicle powertrain and 4\-wheel drive \(4WD\) may exhibit a grinding or rubbing noise while braking at or below 10 mph \(16 km/h\) from the front of the vehicle. This may be due to an inadequate gap between the driveshaft and the heat shield. To correct this condition, follow the Service Procedure to diagnose and position the heat shield away from the driveshaft.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10240573-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10240573-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Transmission and driveline, Driveshaft

## Vehicles listed

- 2020 to 2023 FORD ESCAPE HYBRID

## Recalls for the same vehicles and component

- [21V011000](/recalls/nhtsa/21V011000.md), 2021-01-15: POWER TRAIN:DRIVELINE:DRIVESHAFT

JSON: [/v1/bulletins/10240573](/v1/bulletins/10240573)

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