# Service bulletin SA\-024/23a

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10240488
- Published by NHTSA: 2023\-08\-05
- Manufacturer's number: SA\-024/23a
- Manufacturer's date: 2023\-07\-11
- NHTSA component: EQUIPMENT:ELECTRICAL:INFOTAINMENT; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM

## NHTSA's summary

Some customers may complain about any of the following: Infotainment display is blank Rear mount camera is inoperative Foot\-motion system is inoperative Rear parking sensor system is inoperative Battery is discharged INTERIOR2 15amp fuse is blown

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10240488-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10240488-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Electrical system, Equipment and accessories, Backup camera

## Vehicles listed

- 2024 MAZDA CX\-90

## Recalls for the same vehicles and component

- [23V718000](/recalls/nhtsa/23V718000.md), 2023-10-26: FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; LANE DEPARTURE: SENSING SYSTEM: CAMERA; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [23V553000](/recalls/nhtsa/23V553000.md), 2023-08-04: BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT; FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

## Other bulletins for the same vehicles and component

- [SSPD6 FC](/bulletins/11005711.md), 2024-08-06, Service campaign: SERVICE BRAKES; VEHICLE SPEED CONTROL; VISIBILITY/WIPER; BACK OVER PREVENTION: WARNINGS; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. SSPD6 \- SPECIAL SERVICE PROGRAM \- VEHICLE CONTROL MODULE \(VCM\) PROGRAMMING \- 2024 CX\-90 SSPD6 \- 2024 CX\-90 \- Vehicle Control Module \(VCM\) Reprogramming: This campaign will resolve three different concerns. Unintentional warning or braking when backing up. When backing up the vehicle in a parking lot or similar area, the View Monitor Camera \(VMC\) may detect certain physical obstacles lower to the ground such as, the tires of an adjacent vehicle, parking lines, plants, etc. even though there are no obstacles behind the vehicle. Under this condition, the Smart Brake Support \(SBS\) system may determine that there is a possibility of a collision, notifying with a visual \(screen display\) and audible \(warning sound\), and the brakes possibly being applied in certain cases. Driver recognition result is not displayed \(on equipped vehicles\) The Driver Personalization system may not recognize the driver’s face to change the seat position settings that have been programmed. In this case the vehicle interprets the driver as a “guest” \(non\-personalized\). The vehicle driver must be in the driver’s seat within 15 seconds of unlocking the vehicle to initiate the Driver Recognition function. Mazda Radar Cruise Control \(MRCC\) may reduce speed to match adjacent lane vehicle While driving on a curved road condition with the Mazda Radar Cruise Control \(MRCC\) activated, a vehicle in the right or left lane may be detected as a vehicle in front of the CX\-90 and the MRCC will unexpectedly reduce vehicle speed to match the detected vehicle. The repair will be reprogramming the VCM with modified software via M\-MDS, using MDARS. There are 28,404 vehicles in the campaign in the U.S. and U.S. Territories.
- [SSPD6 Warranty](/bulletins/11000969.md), 2024-06-05, Service campaign: VISIBILITY/WIPER; SERVICE BRAKES; VEHICLE SPEED CONTROL; BACK OVER PREVENTION: WARNINGS; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. SSPD6 \- SPECIAL SERVICE PROGRAM \- VEHICLE CONTROL MODULE \(VCM\) PROGRAMMING \- 2024 CX\-90 SSPD6 \- 2024 CX\-90 \- Vehicle Control Module \(VCM\) Reprogramming: This campaign will resolve three different concerns. Unintentional warning or braking when backing up. When backing up the vehicle in a parking lot or similar area, the View Monitor Camera \(VMC\) may detect certain physical obstacles lower to the ground such as, the tires of an adjacent vehicle, parking lines, plants, etc. even though there are no obstacles behind the vehicle. Under this condition, the Smart Brake Support \(SBS\) system may determine that there is a possibility of a collision, notifying with a visual \(screen display\) and audible \(warning sound\), and the brakes possibly being applied in certain cases. Driver recognition result is not displayed \(on equipped vehicles\) The Driver Personalization system may not recognize the driver’s face to change the seat position settings that have been programmed. In this case the vehicle interprets the driver as a “guest” \(non\-personalized\). The vehicle driver must be in the driver’s seat within 15 seconds of unlocking the vehicle to initiate the Driver Recognition function. Mazda Radar Cruise Control \(MRCC\) may reduce speed to match adjacent lane vehicle While driving on a curved road condition with the Mazda Radar Cruise Control \(MRCC\) activated, a vehicle in the right or left lane may be detected as a vehicle in front of the CX\-90 and the MRCC will unexpectedly reduce vehicle speed to match the detected vehicle. The repair will be reprogramming the VCM with modified software via M\-MDS, using MDARS. There are 28,404 vehicles in the campaign in the U.S. and U.S. Territories.
- [SSPD6 Repair](/bulletins/11000968.md), 2024-06-05, Service campaign: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; VISIBILITY/WIPER; SERVICE BRAKES; VEHICLE SPEED CONTROL; BACK OVER PREVENTION: WARNINGS. SSPD6 \- SPECIAL SERVICE PROGRAM \- VEHICLE CONTROL MODULE \(VCM\) PROGRAMMING \- 2024 CX\-90 SSPD6 \- 2024 CX\-90 \- Vehicle Control Module \(VCM\) Reprogramming: This campaign will resolve three different concerns. Unintentional warning or braking when backing up. When backing up the vehicle in a parking lot or similar area, the View Monitor Camera \(VMC\) may detect certain physical obstacles lower to the ground such as, the tires of an adjacent vehicle, parking lines, plants, etc. even though there are no obstacles behind the vehicle. Under this condition, the Smart Brake Support \(SBS\) system may determine that there is a possibility of a collision, notifying with a visual \(screen display\) and audible \(warning sound\), and the brakes possibly being applied in certain cases. Driver recognition result is not displayed \(on equipped vehicles\) The Driver Personalization system may not recognize the driver’s face to change the seat position settings that have been programmed. In this case the vehicle interprets the driver as a “guest” \(non\-personalized\). The vehicle driver must be in the driver’s seat within 15 seconds of unlocking the vehicle to initiate the Driver Recognition function. Mazda Radar Cruise Control \(MRCC\) may reduce speed to match adjacent lane vehicle While driving on a curved road condition with the Mazda Radar Cruise Control \(MRCC\) activated, a vehicle in the right or left lane may be detected as a vehicle in front of the CX\-90 and the MRCC will unexpectedly reduce vehicle speed to match the detected vehicle. The repair will be reprogramming the VCM with modified software via M\-MDS, using MDARS. There are 28,404 vehicles in the campaign in the U.S. and U.S. Territories.
- [SSPD6 Dlr Ltr](/bulletins/11000967.md), 2024-06-05, Service campaign: BACK OVER PREVENTION: WARNINGS; SERVICE BRAKES; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; VEHICLE SPEED CONTROL; VISIBILITY/WIPER. SSPD6 \- SPECIAL SERVICE PROGRAM \- VEHICLE CONTROL MODULE \(VCM\) PROGRAMMING \- 2024 CX\-90 SSPD6 \- 2024 CX\-90 \- Vehicle Control Module \(VCM\) Reprogramming: This campaign will resolve three different concerns. Unintentional warning or braking when backing up. When backing up the vehicle in a parking lot or similar area, the View Monitor Camera \(VMC\) may detect certain physical obstacles lower to the ground such as, the tires of an adjacent vehicle, parking lines, plants, etc. even though there are no obstacles behind the vehicle. Under this condition, the Smart Brake Support \(SBS\) system may determine that there is a possibility of a collision, notifying with a visual \(screen display\) and audible \(warning sound\), and the brakes possibly being applied in certain cases. Driver recognition result is not displayed \(on equipped vehicles\) The Driver Personalization system may not recognize the driver’s face to change the seat position settings that have been programmed. In this case the vehicle interprets the driver as a “guest” \(non\-personalized\). The vehicle driver must be in the driver’s seat within 15 seconds of unlocking the vehicle to initiate the Driver Recognition function. Mazda Radar Cruise Control \(MRCC\) may reduce speed to match adjacent lane vehicle While driving on a curved road condition with the Mazda Radar Cruise Control \(MRCC\) activated, a vehicle in the right or left lane may be detected as a vehicle in front of the CX\-90 and the MRCC will unexpectedly reduce vehicle speed to match the detected vehicle. The repair will be reprogramming the VCM with modified software via M\-MDS, using MDARS. There are 28,404 vehicles in the campaign in the U.S. and U.S. Territories.
- [SSPD6 Dlr Email](/bulletins/11000966.md), 2024-06-05, Service campaign: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; VEHICLE SPEED CONTROL; BACK OVER PREVENTION: WARNINGS; SERVICE BRAKES; VISIBILITY/WIPER. SSPD6 \- SPECIAL SERVICE PROGRAM \- VEHICLE CONTROL MODULE \(VCM\) PROGRAMMING \- 2024 CX\-90 SSPD6 \- 2024 CX\-90 \- Vehicle Control Module \(VCM\) Reprogramming: This campaign will resolve three different concerns. Unintentional warning or braking when backing up. When backing up the vehicle in a parking lot or similar area, the View Monitor Camera \(VMC\) may detect certain physical obstacles lower to the ground such as, the tires of an adjacent vehicle, parking lines, plants, etc. even though there are no obstacles behind the vehicle. Under this condition, the Smart Brake Support \(SBS\) system may determine that there is a possibility of a collision, notifying with a visual \(screen display\) and audible \(warning sound\), and the brakes possibly being applied in certain cases. Driver recognition result is not displayed \(on equipped vehicles\) The Driver Personalization system may not recognize the driver’s face to change the seat position settings that have been programmed. In this case the vehicle interprets the driver as a “guest” \(non\-personalized\). The vehicle driver must be in the driver’s seat within 15 seconds of unlocking the vehicle to initiate the Driver Recognition function. Mazda Radar Cruise Control \(MRCC\) may reduce speed to match adjacent lane vehicle While driving on a curved road condition with the Mazda Radar Cruise Control \(MRCC\) activated, a vehicle in the right or left lane may be detected as a vehicle in front of the CX\-90 and the MRCC will unexpectedly reduce vehicle speed to match the detected vehicle. The repair will be reprogramming the VCM with modified software via M\-MDS, using MDARS. There are 28,404 vehicles in the campaign in the U.S. and U.S. Territories.

JSON: [/v1/bulletins/10240488](/v1/bulletins/10240488)

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