# Service bulletin CS2304B\_OWNR2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10240267
- Published by NHTSA: 2023\-08\-02
- Manufacturer's number: CS2304B\_OWNR2
- Manufacturer's date: 2023\-07\-31
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

CUSTOMER SATISFACTION CAMPAIGN: OWNER RE\-NOTIFICATION \- This document is the owner re\-notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break\-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen \(18\) months from the date of the original letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to the vehicle to discourage a break\-in.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10240267-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10240267-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2016 to 2020 KIA SORENTO

## Recalls for the same vehicles and component

- [2021680](/recalls/tc/2021680.md), 2021-11-05: Electrical
- [16V862000](/recalls/nhtsa/16V862000.md), 2016-11-30: TRAILER HITCHES; ELECTRICAL SYSTEM

## Other bulletins for the same vehicles and component

- [SC330\_OWNR\_301](/bulletins/11037563.md), 2026-09-30, Service campaign: EXTERIOR LIGHTING; ELECTRICAL SYSTEM. VOLUNTARY SERVICE CAMPAIGN: OWNER RENOTIFICATION \(SC330 Flight 301\) \- This document is the owner renotification advising that Kia is conducting a Voluntary Service Campaign to replace the multi\-function switch knob with improved parts on certain 2016\-2018 MY Sorento vehicles.
- [SC365\_OWNR\_UM](/bulletins/11037387.md), 2026-09-18, Emissions: ENGINE; ELECTRICAL SYSTEM. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION \(SC365\) \- This document is the owner notification advising that Kia is conducting an important Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module \(ECM\) to ensure compliance with emissions regulations on the 2019\-2020 MY Sorento vehicles manufactured from January 24, 2018 through October 26, 2020 and 2019\-2021 MY Sedona vehicles manufactured from February 13, 2018 through July 8, 2020 equipped with 3.3L GDI engines.
- [SC365\_TSB](/bulletins/11037385.md), 2026-09-18, Emissions: ELECTRICAL SYSTEM; ENGINE. TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: This bulletin provides the procedure to update the emissions‑related logic of the Engine Control Unit \(ECU\) system software on certain 2019–2020MY Sorento \(UMa\) and 2019–2021MY Sedona \(YP\) vehicles equipped with the 3.3L GDI Lambda II engine, as listed in the table below. The subject vehicles may have been produced with engine calibrations that can cause the vehicle to release air pollutants that exceed Federal and California standards. These standards were established to protect the public’s health and welfare from the dangers of air pollution.
- [SC365\_STKR](/bulletins/11037384.md), 2026-09-18, Emissions: ENGINE; ELECTRICAL SYSTEM. SC365\_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION LABEL/STICKER
- [SC365\_POC](/bulletins/11037383.md), 2026-09-18, Emissions: ENGINE; ELECTRICAL SYSTEM. SC365\_POC: PROOF OF CORRECTION CARD
- [SC365\_QA](/bulletins/11037382.md), 2026-09-18, Emissions: ELECTRICAL SYSTEM; ENGINE. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER \(SC365\) – This document is the Question and Answer Guide containing the most frequently asked questions regarding Voluntary Emissions Service Campaign SC365.
- [SC365\_DPSM](/bulletins/11037381.md), 2026-09-18, Emissions: ENGINE; ELECTRICAL SYSTEM. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO \(SC365\) \- This document is the announcement to dealer Parts and Service managers advising that Kia is conducting an important Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module \(ECM\) to ensure compliance with emissions regulations on the 2019\-2020 MY Sorento vehicles manufactured from January 24, 2018 through October 26, 2020 and 2019\-2021 MY Sedona vehicles manufactured from February 13, 2018 through July 8, 2020 equipped with 3.3L GDI engines.
- [SC365\_DP](/bulletins/11037380.md), 2026-09-18, Emissions: ELECTRICAL SYSTEM; ENGINE. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO \(SC365\) \- This document is the announcement to the dealer principals advising that Kia is conducting an important Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module \(ECM\) to ensure compliance with emissions regulations on the 2019\-2020 MY Sorento vehicles manufactured from January 24, 2018 through October 26, 2020 and 2019\-2021 MY Sedona vehicles manufactured from February 13, 2018 through July 8, 2020 equipped with 3.3L GDI engines.
- [WTY031\_TSB\_R2](/bulletins/11033996.md), 2026-06-18, Warranty extension: EXTERIOR LIGHTING; ELECTRICAL SYSTEM; VISIBILITY/WIPER. TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: MULTIFUNCTION SWITCH REPAIR \(WTY031\) \- This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the ‘Multifunction Switch Warranty Extension Program’ \(WTY031\) to repair the multifunction switch knob on 2016\-2018MY Sorento \(UMa\) vehicles, produced at Kia Georgia from October 27, 2014 through March 7, 2018, which may exhibit an intermittent headlamp flickering. The vehicle’s warranty for this issue will be extended from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
- [SC340\_TSB\_R4](/bulletins/11029979.md), 2026-03-13, Emissions: ELECTRICAL SYSTEM; ENGINE. TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSION SECM LOGIC IMPROVEMENT \(SC340 REV 4\) \- This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to upgrade the Electronic Control Module ‘ECM’ system software for certain 2016\-2022MY vehicles equipped with 2.4L Theta II engines listed in the table below. Kia has become aware that certain 2016\-2022MY vehicles equipped with 2.4L Theta II engines may have engine calibrations that were not optimized for emissions standards under certain specific conditions. These calibrations may cause the vehicle to release air pollutants which exceed Federal and California standards. These standards were established to protect your health and welfare from the dangers of air pollution.

JSON: [/v1/bulletins/10240267](/v1/bulletins/10240267)

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