# Service bulletin CSR 3104

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10240235
- Published by NHTSA: 2023\-08\-03
- Manufacturer's number: CSR 3104
- Manufacturer's date: 2023\-08\-03
- NHTSA component: SEATS

## NHTSA's summary

Altec Industries, Inc. has received notification from Ford Motor Company that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. On certain Expedition and Navigator model year 2018 to 2023 vehicles built March 2017 through May 2023; Super Duty model year 2019 to 2023 vehicles built March 2018 to May 2023, the supplemental owner's guide does not include an accurate description of all head restraints and instructions for adjusting or removing certain center head restraints. The inability to access this information increases the risk of injury in the event of a crash.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10240235-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10240235-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Seats

## Vehicles listed

- 2021 to 2023 ALTEC AERIAL DEVICE
- 2018 to 2023 ALTEC SERVICE BODY

JSON: [/v1/bulletins/10240235](/v1/bulletins/10240235)

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