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Service bulletin LI77.21-P-074971

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10240164
Published by NHTSA2023-08-02
Manufacturer's numberLI77.21-P-074971
Manufacturer's date2023-07-25
NHTSA componentVISIBILITY:SUN/MOON ROOF ASSEMBLY; STRUCTURE

NHTSA's summary

Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, multiple times) during closing process without entrapment event. It is not possible to save the relearning process for force progression after each actuation. A, e.g. mechanical sluggishness caused by aging cannot be compensated for here. The teach-in process does not properly save after each actuation. Note: Conditions such as slow operation of the sunroof due to aging of mechanical components cannot be compensated for during this process. Perform SCN Coding of panoramic roof control unit (PSD, A98, TSSR223).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Glass, wipers and mirrors, Sunroof

Vehicles listed
MERCEDES-BENZ AMG C432022 to 2023
MERCEDES-BENZ AMG C63 S2022 to 2023
MERCEDES-BENZ AMG EQE2023
MERCEDES-BENZ AMG EQS2023
MERCEDES-BENZ AMG EQS 532023
MERCEDES-BENZ C 3002022 to 2023
MERCEDES-BENZ EQE 350+2023
MERCEDES-BENZ EQE 5002023
MERCEDES-BENZ EQE3502023
MERCEDES-BENZ EQE350+2023
MERCEDES-BENZ EQE5002023
MERCEDES-BENZ EQS 450+2023
MERCEDES-BENZ EQS 5802023
MERCEDES-BENZ EQS4502023
MERCEDES-BENZ EQS450+2023
MERCEDES-BENZ EQS5802023
MERCEDES-BENZ redundant EQE 350 4MATIC2023
MERCEDES-BENZ redundant EQS 4502023

Listing a model year does not mean every vehicle of it is concerned: the document says which.