# Service bulletin LI82.85\-P\-071623

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10240163
- Published by NHTSA: 2023\-08\-02
- Manufacturer's number: LI82.85\-P\-071623
- Manufacturer's date: 2023\-07\-27
- NHTSA component: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT; STRUCTURE; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT

## NHTSA's summary

The customer may note the following complaints: \- The central display may remain dark through the entire drive cycle. The instrument cluster display will remain operational. \- No audio is present from the sound system \- MBUX multimedia system \(A26/17\) may not be shown on the initial quick test \- Various other MBUX multimedia system \(A26/17\) related complaints Water ingress through the air vent under the front passenger seat \(see attached, note that the vents are facing the rear of the vehicle\). As a result, the head unit \(A26/17\) may become damaged. Inspect the MBUX multimedia system \(A16/17\) hardware, including all attached wiring and connectors, for traces of water and/or corrosion.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10240163-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10240163-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Equipment and accessories

## Vehicles listed

- 2020 to 2021 MERCEDES\-BENZ AMG GLE43
- 2021 to 2022 MERCEDES\-BENZ AMG GLE53
- 2023 MERCEDES\-BENZ AMG GLE53 4MATIC\+
- 2020 to 2022 MERCEDES\-BENZ AMG GLE63
- 2021 to 2022 MERCEDES\-BENZ AMG GLE63 S
- 2023 MERCEDES\-BENZ AMG GLE63 S 4MATIC\+
- 2020 to 2023 MERCEDES\-BENZ GLE 350
- 2020 to 2022 MERCEDES\-BENZ GLE 350 E
- 2021 MERCEDES\-BENZ GLE 400 E
- 2020 to 2023 MERCEDES\-BENZ GLE 450
- 2020 to 2021 MERCEDES\-BENZ GLE 580
- 2022 to 2023 MERCEDES\-BENZ GLE 580 4MATIC

JSON: [/v1/bulletins/10240163](/v1/bulletins/10240163)

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