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Service bulletin LI82.85-P-071623

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10240163
Published by NHTSA2023-08-02
Manufacturer's numberLI82.85-P-071623
Manufacturer's date2023-07-27
NHTSA componentEQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT; STRUCTURE; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT

NHTSA's summary

The customer may note the following complaints: - The central display may remain dark through the entire drive cycle. The instrument cluster display will remain operational. - No audio is present from the sound system - MBUX multimedia system (A26/17) may not be shown on the initial quick test - Various other MBUX multimedia system (A26/17) related complaints Water ingress through the air vent under the front passenger seat (see attached, note that the vents are facing the rear of the vehicle). As a result, the head unit (A26/17) may become damaged. Inspect the MBUX multimedia system (A16/17) hardware, including all attached wiring and connectors, for traces of water and/or corrosion.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Equipment and accessories

Vehicles listed
MERCEDES-BENZ AMG GLE432020 to 2021
MERCEDES-BENZ AMG GLE532021 to 2022
MERCEDES-BENZ AMG GLE53 4MATIC+2023
MERCEDES-BENZ AMG GLE632020 to 2022
MERCEDES-BENZ AMG GLE63 S2021 to 2022
MERCEDES-BENZ AMG GLE63 S 4MATIC+2023
MERCEDES-BENZ GLE 3502020 to 2023
MERCEDES-BENZ GLE 350 E2020 to 2022
MERCEDES-BENZ GLE 400 E2021
MERCEDES-BENZ GLE 4502020 to 2023
MERCEDES-BENZ GLE 5802020 to 2021
MERCEDES-BENZ GLE 580 4MATIC2022 to 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.