# Service bulletin 12\-249\-23R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10240110
- Published by NHTSA: 2023\-08\-02
- Manufacturer's number: 12\-249\-23R
- Manufacturer's date: 2023\-07\-11
- NHTSA component: EQUIPMENT

## NHTSA's summary

This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10240110-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10240110-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2013 to 2024 SUBARU BRZ
- 2012 to 2015 SUBARU CROSSTREK
- 2016 to 2024 SUBARU CROSSTREK
- 2016 to 2023 SUBARU CROSSTREK HYBRID
- 1995 to 1997 SUBARU FORESTER
- 1998 to 2024 SUBARU FORESTER
- 1990 SUBARU IMPREZA
- 1993 to 2024 SUBARU IMPREZA
- 2008 to 2009 SUBARU IMPREZA STI
- 2015 SUBARU IMPREZA WRX
- 1994 to 2024 SUBARU LEGACY
- 1995 to 2004 SUBARU OUTBACK
- 2005 to 2024 SUBARU OUTBACK
- 2006 SUBARU OUTBACK SPORT
- 2008 to 2009 SUBARU OUTBACK SPORT
- 2002 to 2014 SUBARU WRX
- 2015 to 2023 SUBARU WRX
- 2004 to 2005 SUBARU WRX STI
- 2008 to 2014 SUBARU WRX STI
- 2015 to 2023 SUBARU WRX STI

## Recalls for the same vehicles and component

- [23V016000](/recalls/nhtsa/23V016000.md), 2023-01-23: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- [2019536](/recalls/tc/2019536.md), 2019-10-25: Accessories
- [18V455000](/recalls/nhtsa/18V455000.md), 2018-07-10: EQUIPMENT:OTHER:LABELS; TIRES
- [2015249](/recalls/tc/2015249.md), 2015-06-04: Accessories
- [2015206](/recalls/tc/2015206.md), 2015-05-15: Accessories
- [2014413](/recalls/tc/2014413.md), 2014-09-22: Accessories
- [13V159000](/recalls/nhtsa/13V159000.md), 2013-04-24: EQUIPMENT
- [2013063](/recalls/tc/2013063.md), 2013-02-25: Accessories
- [13V061000](/recalls/nhtsa/13V061000.md), 2013-02-25: EQUIPMENT; ELECTRICAL SYSTEM
- [2012444](/recalls/tc/2012444.md), 2012-12-27: Accessories

## Other bulletins for the same vehicles and component

- [15\-270\-20R](/bulletins/10254003.md), 2024-05-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4 Audio and Navigation system utilized in the models listed.
- [09\-116\-24R](/bulletins/10253999.md), 2024-05-02, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING. This bulletin announces the availability of new reprogramming files for the Engine Control Module \(ECM\) to address cases of the internal valve of the Thermo\-Control Valve \(MCV\) having erratic operation. The new logic contains optimized software for the MCV provided an enhanced operation.
- [WRI\-22R](/bulletins/10253995.md), 2024-05-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. In the interest of customer satisfaction, Subaru of America, Inc. \(Subaru\) is initiating this service program for certain 2023 model year Legacy and Outback vehicles equipped with STARLINK® InVehicle Technology. As a result of 3G network no longer being available, the DCM may not connect to 4G VoLTE for voice calls and the call will fail.
- [03\-91\-23R](/bulletins/10253993.md), 2024-05-02, Service bulletin: EQUIPMENT; POWER TRAIN. This bulletin announces the design change made to the front drive axle shaft assemblies to address cases of a clicking/cracking\-type sound heard when driving with the steering wheel in the fully locked \(left or right\) position.
- [FAQ 15\-317\-24R](/bulletins/10253987.md), 2024-05-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. T16 Warranty Extension \(15\-317\-24R\) Frequently Asked Questions.
- [FAQ 15\-318\-24R](/bulletins/10253981.md), 2024-05-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. T16 VoLTE Warranty Extension \(15\-318\-24R\) Frequently Asked Questions.
- [15\-297\-22R](/bulletins/10253978.md), 2024-05-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed.
- [07\-225\-24R](/bulletins/10253976.md), 2024-05-02, Service bulletin: EQUIPMENT; LANE DEPARTURE; ELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE. This bulletin announces the availability of new reprogramming files developed to address cases were a halt code E5, B28A6 and or DTC B28C7 is detected by the EyeSight Stereo Camera assembly.
- [07\-226\-24R](/bulletins/10253975.md), 2024-05-02, Service bulletin: FORWARD COLLISION AVOIDANCE; LANE DEPARTURE; EQUIPMENT; ELECTRICAL SYSTEM. This bulletin announces the availability of new reprogramming files developed to address cases were a halt code E5 and or DTC b28C7 is detected by the EyeSight Stereo Camera assembly.
- [12\-253\-23R](/bulletins/10253973.md), 2024-05-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT; FORWARD COLLISION AVOIDANCE; LANE DEPARTURE. This bulletin announces the availability of new reprogramming files developed to address cases were a halt code E5 and or DTC b28C7 is detected by the EyeSight Stereo Camera assembly.

JSON: [/v1/bulletins/10240110](/v1/bulletins/10240110)

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