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Service bulletin 961301

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10239593
Published by NHTSA2023-07-24
Manufacturer's number961301
Manufacturer's date2014-09-23
NHTSA componentELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER; ELECTRICAL SYSTEM

NHTSA's summary

Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Ignition

Vehicles listed
VOLKSWAGEN BEETLE2012, 2013, 2014
VOLKSWAGEN BEETLE CONVERTIBLE2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN EOS2011, 2012, 2013, 2014
VOLKSWAGEN GOLF2011, 2012, 2013, 2014
VOLKSWAGEN GTI2011, 2012, 2013, 2014
VOLKSWAGEN JETTA2011, 2012, 2013, 2014
VOLKSWAGEN JETTA SPORTWAGEN2011, 2012, 2013, 2014
VOLKSWAGEN PASSAT2012, 2013, 2014
VOLKSWAGEN TIGUAN2011, 2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V6150002019-08-22. ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE; STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
9613012024-04-15. Service bulletin. Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement
TT9614022024-04-08. Service bulletin. Vehicles equipped with Immobilizer 4 (Download) ? Adapting Keys after Vehicle Lock Set Replacement
TT9612072024-04-08. Service bulletin. Equipped With KESSY ? Key Adaptation Tip
Edition312023-09-18. Service bulletin. VW Elsa Newsletter
Edition552023-09-18. Service bulletin. VW Elsa Newsletter
Edition512023-09-18. Service bulletin. VW Elsa Newsletter
TT6414022023-07-31. Service bulletin. To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex® ITEM 09117.
TT5713052023-07-17. Service bulletin. On the vehicles listed above, the auto unlock feature will only unlock the door(s) that were unlocked when the vehicle was last entered. For example, if the vehicle is set to unlock only the driver?s door on first press of the unlock button on the keyless entry remote (or when using the door handle on KESSY equipped vehicles) and only the driver?s door is unlocked during entry, only the driver?s door will unlock with the auto unlock feature when placed into park or the key is removed from the ignition. This is normal operation, normal characteristic and no diagnosis or repair should be attempted for this condition.
TT5713022023-07-17. Service bulletin. If key blade is found to stick or bind when opening or closing, check position of roll pin that secures key blade to mechanism. If roll pin is sticking out on either side (as shown below), do not replace key. Instead, use appropriate sized punch and hammer to drive in the roll pin so that it is flush with edge of mechanism.
TT5712062023-07-17. Service bulletin. The alarm siren may activate immediately after opening the door, after unlocking using the physical key. A delay time of 15 seconds can be utilized to prevent this action as per the owner?s manual instruction.