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Service bulletin SSM63897Attachme

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10239281
Published by NHTSA2023-07-17
Manufacturer's numberSSM63897Attachme
Manufacturer's date2014-06-25
NHTSA componentPOWER TRAIN

NHTSA's summary

PICTURE- A noise which can be described as a rubbing/scrapping/drone or in some cases maybe reported as a vibration is found to be evident from the left hand front corner of the vehicle. The noise can also be described as similar to a brake rubbing or wheel bearing noise and can be variable from vehicle to vehicle. The issue can occur at different speeds/gears and in steady state driving conditions up to 50/60mph (80/100km/h), however the noise in most cases is more prominent in 2 gear coast down particularly around 12mph (20km/h). To confirm, the noise can listened to using ?Chassis Ear? fixed to front differential RH mount.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Vehicles listed
VOLKSWAGEN VOLKSWAGEN

Listing a model year does not mean every vehicle of it is concerned: the document says which.