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Service bulletin VWS1402

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10239265
Published by NHTSA2023-07-17
Manufacturer's numberVWS1402
Manufacturer's date2014-04-14
NHTSA componentPOWER TRAIN

NHTSA's summary

Until further notice, Volkswagen will reimburse up to $35 per day to provide customers affected by the 38B9 Recall with a loaner or rental vehicle while their existing vehicle is being repaired.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Vehicles listed
VOLKSWAGEN BEETLE2014
VOLKSWAGEN BEETLE CONVERTIBLE2014 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN CC2014
VOLKSWAGEN EOS2014
VOLKSWAGEN GOLF2014
VOLKSWAGEN GOLF R2014 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN GOLF SPORTWAGEN2014 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN GOLF WAGON2014 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN GTI2014
VOLKSWAGEN JETTA2014
VOLKSWAGEN JETTA HYBRID2014 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN JETTA SPORTWAGEN2014
VOLKSWAGEN PASSAT2014
VOLKSWAGEN ROUTAN2014
VOLKSWAGEN TIGUAN2014
VOLKSWAGEN TOUAREG2014
VOLKSWAGEN TOUAREG HYBRID2014 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN VOLKSWAGEN

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V8660002019-12-06. POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:CLUTCH ASSEMBLY
20194232019-08-22. Powertrain
17V3090002017-05-11. POWER TRAIN:DRIVELINE:DRIVESHAFT; ENGINE AND ENGINE COOLING:ENGINE:DIESEL
20172562017-05-10. Powertrain
20141362014-04-16. Powertrain
14V1820002014-04-15. POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
13V5680002013-11-14. POWER TRAIN

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
V3718022033975_142025-11-10. Service bulletin. Cautions about using aftermarket transmission flush machines and aftermarket transmission fluids.
V3416022034406_82025-11-10. Service bulletin. Diagnosing Manual Transmission Noise
Turbocharger FAQ2025-10-03. Warranty extension. This supporting FAQ is for the Turbocharger Limited Warranty Extension Class Action Settlement. This extension includes 2008-2015 GTI and Golf R*, 2012-2013 VW Beetle*, 2009 VW Jetta SportWagen*, 2013 VW Jetta Sedan and GLI*, 2009-2016 VW Eos*, 2008-2010 VW Passat*, 2009-2017 VW CC*, 2009-2018 VW Tiguan*, Certain model year 2015-2018 VW Golf*, 2015-2021 VW GTI*, 2015-2019 VW Golf R*, 2015-2019 VW Golf SportWagen and Alltrack*, 2019-2024 VW Jetta GLI*, 2019-2021 VW Arteon*, 2018-2023 VW Atlas*, and 2020-2023 VW Atlas Cross Sport*
V3718022033975_132024-10-09. Service bulletin. Fluid requirements
V3416022034406_72024-10-09. Service bulletin. Manual transmission noise diagnosing
V0116132033805_102024-10-09. Service bulletin. Engine Misfire Diagnostic Aid
9313012024-04-15. Service bulletin. Required Parts for E-Machine / Traction Motor Replacement or Re-installation
UPDATE24AE2024-04-01. Service bulletin. 1.8T ECM/TCM Software
List2023-10-16. Service bulletin. On-car analysis list from December 2nd, 2013 please contact VW Helpline before attempting repair
Edition852023-10-02. Service bulletin. VW Elsa Newsletter