# Service bulletin 23\-NA\-007

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10239050
- Published by NHTSA: 2023\-07\-11
- Manufacturer's number: 23\-NA\-007
- Manufacturer's date: 2023\-06\-14
- NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT; EQUIPMENT

## NHTSA's summary

This service bulletin provides repair information to correct a customer concern of Black Radio Display Screen \(Triangle and Camera with Slash Through it\) with DTCs B1A62 82 and 86 Setting Current in Video Processing Module \(VPM\).

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10239050-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10239050-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Trouble codes named

B1A62

## Vehicles listed

- 2021 to 2023 BUICK ENVISION
- 2021 to 2023 CADILLAC CT4
- 2021 to 2023 CADILLAC CT5
- 2021 to 2023 CADILLAC ESCALADE
- 2021 to 2023 CADILLAC ESCALADE ESV
- 2021 CADILLAC ESCALADE NA
- 2021 to 2023 CHEVROLET CORVETTE
- 2021 to 2023 CHEVROLET SUBURBAN
- 2021 to 2022 CHEVROLET SUBURBAN 1500
- 2021 to 2023 CHEVROLET TAHOE
- 2022 to 2023 GMC HUMMER EV PICKUP
- 2021 to 2023 GMC YUKON
- 2021 to 2023 GMC YUKON XL

## Recalls for the same vehicles and component

- [26V494000](/recalls/nhtsa/26V494000.md), 2026-07-30: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [23V367000](/recalls/nhtsa/23V367000.md), 2023-05-25: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [22V771000](/recalls/nhtsa/22V771000.md), 2022-10-13: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [21V421000](/recalls/nhtsa/21V421000.md), 2021-06-10: AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT; ELECTRICAL SYSTEM:SOFTWARE
- [20V790000](/recalls/nhtsa/20V790000.md), 2020-12-17: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [N252514001](/bulletins/11037980.md), 2026-10-05, Service campaign: ELECTRICAL SYSTEM. Service Update. Certain vehicles listed above may enable the new King Crab Feature through OTA programming or programming at the dealer. Dealers will perform a comprehensive software update. Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over\-the\-air \(OTA\) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.
- [25\-NA\-044](/bulletins/11024498.md), 2025-10-27, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.
- [24\-NA\-202](/bulletins/11024496.md), 2025-10-27, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This service bulletin provides dealers with Warranty Administration information on North American Charging Standard \(NACS\) DC Adapter Warranty Claim Information.
- [23\-NA\-202](/bulletins/11024487.md), 2025-10-25, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This service bulletin provides information on High Voltage Drive Motor Battery \- TAC Approval and Exchange Program for BrightDrop, Chevrolet Silverado EV, and GMC Sierra EV, HUMMER EV/SUV.
- [23\-NA\-170](/bulletins/11024486.md), 2025-10-25, Service bulletin: ELECTRICAL SYSTEM; ENGINE. This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
- [18\-NA\-180](/bulletins/11024324.md), 2025-10-16, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.
- [23\-NA\-151](/bulletins/11023484.md), 2025-10-02, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.
- [PIE0753I](/bulletins/11023388.md), 2025-09-30, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This engineering information \(EI\) will assist GM to recover a small number of electric vehicle battery packs from customer\-owned vehicles in the field for further engineering study and analysis.
- [22\-NA\-083](/bulletins/11023367.md), 2025-09-27, Service bulletin: FUEL/PROPULSION SYSTEM; ELECTRICAL SYSTEM. This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.
- [18\-NA\-180](/bulletins/11023365.md), 2025-09-26, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.

JSON: [/v1/bulletins/10239050](/v1/bulletins/10239050)

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