# Service bulletin SSM76023

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10239049
- Published by NHTSA: 2023\-07\-11
- Manufacturer's number: SSM76023
- Manufacturer's date: 2023\-06\-26
- NHTSA component: COMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM

## NHTSA's summary

JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10239049-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10239049-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2018 to 2024 JAGUAR E\-PACE
- 2017 to 2024 JAGUAR F\-PACE
- 2014 to 2024 JAGUAR F\-TYPE
- 2019 to 2024 JAGUAR I\-PACE
- 2017 to 2021 JAGUAR XE
- 2022 to 2023 JAGUAR XE
- 2016 to 2024 JAGUAR XF

## Recalls for the same vehicles and component

- [26V599000](/recalls/nhtsa/26V599000.md), 2026-09-17: ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
- [26V248000](/recalls/nhtsa/26V248000.md), 2026-04-17: ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
- [26V067000](/recalls/nhtsa/26V067000.md), 2026-02-05: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [25V017000](/recalls/nhtsa/25V017000.md), 2025-01-16: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
- [24V927000](/recalls/nhtsa/24V927000.md), 2024-12-12: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [24V633000](/recalls/nhtsa/24V633000.md), 2024-08-23: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [24V183000](/recalls/nhtsa/24V183000.md), 2024-03-07: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [24V086000](/recalls/nhtsa/24V086000.md), 2024-02-08: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [24V085000](/recalls/nhtsa/24V085000.md), 2024-02-08: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [23V709000](/recalls/nhtsa/23V709000.md), 2023-10-19: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

## Other bulletins for the same vehicles and component

- [H474 Jaguar 20MAR26](/bulletins/11031091.md), 2026-04-07, Other: ELECTRICAL SYSTEM. Software Over The Air \(SOTA\) updates are failing to complete
- [SSM76412 \- 10MAR26](/bulletins/11030752.md), 2026-04-06, Other: ELECTRICAL SYSTEM. Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
- [TUCC\_FEB2026\_35](/bulletins/11029600.md), 2026-03-04, Other: ELECTRICAL SYSTEM. There is a concern with the 48Volt charging system\(DC/DC\) with the vehicle.
- [TUCC\_FEB2026\_34](/bulletins/11029598.md), 2026-03-04, Other: ELECTRICAL SYSTEM. There is a concern/fault with the 48Volt MHEV system.
- [TUCC\_FEB2026\_33](/bulletins/11029576.md), 2026-03-04, Other: ELECTRICAL SYSTEM. 12V STARTUP BATTERY FLAT \- MILD HYBRID ELECTRIC VEHICLE \(MHEV\)
- [252602.027 \- 12FEB26](/bulletins/11029556.md), 2026-03-04, Service bulletin: ELECTRICAL SYSTEM. Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
- [TUCC\_JAN2026\_25](/bulletins/11028601.md), 2026-02-06, Other: ELECTRICAL SYSTEM. There is a concern with the 48Volt charging system\(DC/DC\) with the vehicle.
- [TUCC\_DEC2025\_39](/bulletins/11027472.md), 2026-01-08, Other: ELECTRICAL SYSTEM. A battery warning light on and or electrical system failure message is displayed on instrument cluster.
- [H537 UPS0525\-2 11AUG25](/bulletins/11022394.md), 2025-09-03, Service bulletin: ELECTRICAL SYSTEM. Electric Power Assisted Steering \(EPAS\) wiring harness junction box may become corroded over time.
- [TUCC\_JUL2025\_32](/bulletins/11021652.md), 2025-08-07, Other: ELECTRICAL SYSTEM. Passive Entry doesn't respond intermittently to access car. Have to use key buttons to get in.

JSON: [/v1/bulletins/10239049](/v1/bulletins/10239049)

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