# Service bulletin SSM76022

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10239047
- Published by NHTSA: 2023\-07\-11
- Manufacturer's number: SSM76022
- Manufacturer's date: 2023\-06\-26
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM; COMMUNICATION:MANUFACTURER TELEMATICS

## NHTSA's summary

JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10239047-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10239047-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Software

## Vehicles listed

- 2020 to 2023 LAND ROVER DEFENDER
- 2017 to 2022 LAND ROVER DISCOVERY
- 2015 to 2023 LAND ROVER DISCOVERY SPORT
- 2022 to 2024 LAND ROVER RANGE ROVER
- 2018 to 2024 LAND ROVER RANGE ROVER VELAR

## Recalls for the same vehicles and component

- [21V424000](/recalls/nhtsa/21V424000.md), 2021-06-03: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)
- [20V751000](/recalls/nhtsa/20V751000.md), 2020-12-03: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER; ELECTRICAL SYSTEM:SOFTWARE
- [20V683000](/recalls/nhtsa/20V683000.md), 2020-11-05: ELECTRICAL SYSTEM:SOFTWARE
- [20V143000](/recalls/nhtsa/20V143000.md), 2020-03-12: ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING
- [18V337000](/recalls/nhtsa/18V337000.md), 2018-05-23: ELECTRICAL SYSTEM:SOFTWARE; FUEL SYSTEM, GASOLINE

## Other bulletins for the same vehicles and component

- [SFCC\_MAR2024\_58](/bulletins/10252758.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Radio presets clear after ignition cycle. Sirius XM favorites do not store.
- [SSM75814](/bulletins/10243688.md), 2023-10-06, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Weather and Park \& Pay Apps disappear after PIVI update
- [N796](/bulletins/10239027.md), 2023-07-11, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and Gateway Module A GWM.
- [N795](/bulletins/10239026.md), 2023-07-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC and PIVI.
- [SFCC\_JUN2023\_18](/bulletins/10239011.md), 2023-07-10, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. SOFTWARE UPDATES
- [SFCC\_JUN2023\_17](/bulletins/10239010.md), 2023-07-10, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. SOFTWARE UPDATES
- [SSM75855](/bulletins/10222703.md), 2022-10-07, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
- [SSM75805](/bulletins/10222690.md), 2022-10-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
- [SSM75704](/bulletins/10222684.md), 2022-10-07, Service bulletin: STEERING; ELECTRICAL SYSTEM:SOFTWARE; STEERING:ELECTRIC POWER ASSIST SYSTEM. POWER STEERING ASSISTANCE REDUCED MESSAGE DISPLAYED
- [JLRTB02092NAS1](/bulletins/10222676.md), 2022-10-07, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Integrated Air Compressor \- Software Update

JSON: [/v1/bulletins/10239047](/v1/bulletins/10239047)

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