# Service bulletin H4395

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10239024
- Published by NHTSA: 2023\-07\-11
- Manufacturer's number: H4395
- Manufacturer's date: 2023\-06\-19
- NHTSA component: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

Vehicles are failing to complete Software Over The Air \(SOTA\) updates, specifically Vehicle Domain Controller VDC and PIVI.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10239024-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10239024-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Software

## Vehicles listed

- 2021 to 2023 JAGUAR E\-PACE
- 2021 to 2023 JAGUAR F\-PACE
- 2021 to 2022 JAGUAR I\-PACE
- 2021 JAGUAR XE
- 2021 JAGUAR XF

## Recalls for the same vehicles and component

- [23V030000](/recalls/nhtsa/23V030000.md), 2023-01-26: BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT; ELECTRICAL SYSTEM:SOFTWARE

## Other bulletins for the same vehicles and component

- [SFCC\_MAR2024\_58](/bulletins/10252758.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Radio presets clear after ignition cycle. Sirius XM favorites do not store.
- [H440](/bulletins/10239025.md), 2023-07-11, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Vehicles are failing to complete Software Over The Air SOTA updates, specifically Vehicle Domain Controller VDC PIVI and Gateway Module A GWM.
- [SFCC\_JUN2023\_18](/bulletins/10239011.md), 2023-07-10, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. SOFTWARE UPDATES
- [SFCC\_JUN2023\_17](/bulletins/10239010.md), 2023-07-10, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. SOFTWARE UPDATES
- [DVD13707](/bulletins/10231187.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. DVD software update
- [DVD13604](/bulletins/10231176.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software update 04
- [DVD136\-1](/bulletins/10231164.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. the DVD software update
- [SSM70058](/bulletins/10227604.md), 2022-12-12, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION: VEHICLE TO VEHICLE; UNKNOWN OR OTHER. Diagnostic Software Hardware
- [SSM69558\-2](/bulletins/10227602.md), 2022-12-12, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER. Navigation errors or freezing on the \`Initalization\` screen
- [SSM69518\-2](/bulletins/10227600.md), 2022-12-12, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. Unable to save navigation co\-ordinates

JSON: [/v1/bulletins/10239024](/v1/bulletins/10239024)

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