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Service bulletin VOS1311

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10238526
Published by NHTSA2023-07-05
Manufacturer's numberVOS1311
Manufacturer's date2013-05-22
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

A variety of network and email types are in use at US/CDN dealerships. In many cases, the firewalls or other network restrictions applied by dealership IT and security policies define how the network and email services are used by dealership personnel. As a result, the unique Email Outbox Connection parameters required during ODIS Service installation and configuration ?Phase 2? instructions depend entirely on the specific email type and network configuration in use at individual dealerships.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
VOLKSWAGEN VOLKSWAGEN

Listing a model year does not mean every vehicle of it is concerned: the document says which.