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Service bulletin L-SB-0034-23

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10238145
Published by NHTSA2023-06-26
Manufacturer's numberL-SB-0034-23
Manufacturer's date2023-05-19
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

TSB: Some 2023 model year ES 250, ES 300h, ES 350, and UX 250h vehicles with DCM firmware version earlier than LG-N210ee9999-09 may exhibit a condition in which the vehicle customize settings menu is unavailable in the head unit after connecting to Techstream. A DCM firmware update is now available to address this condition. Follow the DCM Firmware Update Procedure in this bulletin to update the firmware.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
LEXUS ES HYBRID2023
LEXUS ES2502023
LEXUS ES3502023
LEXUS UX HYBRID2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.