# Service bulletin TT961402

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10237761
- Published by NHTSA: 2023\-06\-13
- Manufacturer's number: TT961402
- Manufacturer's date: 2014\-02\-14
- NHTSA component: EQUIPMENT; ELECTRICAL SYSTEM

## NHTSA's summary

When replacing the complete vehicle lock set \(all vehicle keys and lock cylinders\) for any reason, be aware that the ?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Instead, perform the test plan for ?New identity?. During this test plan, make the appropriate selection to indicate only the lock set has been replaced, as shown below in figures 1 and 2.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10237761-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10237761-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2008 to 2010 VOLKSWAGEN BEETLE
- 2011 VOLKSWAGEN BEETLE
- 2012 to 2014 VOLKSWAGEN BEETLE
- 2008 to 2010 VOLKSWAGEN BEETLE CONVERTIBLE
- 2011 VOLKSWAGEN BEETLE CONVERTIBLE
- 2012 to 2014 VOLKSWAGEN BEETLE CONVERTIBLE
- 2008 to 2011 VOLKSWAGEN CC
- 2012 VOLKSWAGEN CC
- 2013 VOLKSWAGEN CC
- 2014 VOLKSWAGEN CC
- 2008 to 2014 VOLKSWAGEN EOS
- 2008 to 2009 VOLKSWAGEN GOLF
- 2010 to 2014 VOLKSWAGEN GOLF
- 2012 VOLKSWAGEN GOLF R
- 2013 VOLKSWAGEN GOLF R
- 2014 VOLKSWAGEN GOLF R
- 2013 to 2014 VOLKSWAGEN GOLF SPORTWAGEN
- 2010 to 2014 VOLKSWAGEN GOLF WAGON
- 2008 to 2014 VOLKSWAGEN GTI
- 2008 to 2014 VOLKSWAGEN JETTA
- 2013 to 2014 VOLKSWAGEN JETTA HYBRID
- 2008 VOLKSWAGEN JETTA SPORTWAGEN
- 2009 to 2014 VOLKSWAGEN JETTA SPORTWAGEN
- 2008 to 2014 VOLKSWAGEN PASSAT
- 2008 to 2010 VOLKSWAGEN PASSAT WAGON
- 2011 VOLKSWAGEN POLO 1.6 COMFORTLINE
- 2008 VOLKSWAGEN R32
- 2008 to 2009 VOLKSWAGEN RABBIT
- 2010 to 2013 VOLKSWAGEN RABBIT
- 2008 VOLKSWAGEN ROUTAN
- 2009 to 2014 VOLKSWAGEN ROUTAN
- 2008 VOLKSWAGEN TIGUAN
- 2009 to 2014 VOLKSWAGEN TIGUAN
- 2008 to 2014 VOLKSWAGEN TOUAREG
- 2011 to 2014 VOLKSWAGEN TOUAREG HYBRID

## Recalls for the same vehicles and component

- [19V615000](/recalls/nhtsa/19V615000.md), 2019-08-22: ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:CONTROL MODULE; STEERING:COLUMN LOCKING:ANTI\-THEFT DEVICE
- [16V171000](/recalls/nhtsa/16V171000.md), 2016-03-24: ELECTRICAL SYSTEM:WIRING
- [2016132](/recalls/tc/2016132.md), 2016-03-23: Electrical
- [15V194000](/recalls/nhtsa/15V194000.md), 2015-04-01: ELECTRICAL SYSTEM:IGNITION:SWITCH
- [2014266](/recalls/tc/2014266.md), 2014-07-02: Electrical
- [14V396000](/recalls/nhtsa/14V396000.md), 2014-07-01: ELECTRICAL SYSTEM:IGNITION
- [2014069](/recalls/tc/2014069.md), 2014-03-05: Electrical
- [2014068](/recalls/tc/2014068.md), 2014-03-05: Accessories
- [13V569000](/recalls/nhtsa/13V569000.md), 2013-11-22: EXTERIOR LIGHTING; ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
- [2013403](/recalls/tc/2013403.md), 2013-11-13: Electrical

## Other bulletins for the same vehicles and component

- [VOS\-26\-42](/bulletins/11035772.md), 2026-08-05, Service bulletin: ELECTRICAL SYSTEM. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 \- Hotfix 12\-V battery test\(s\) – No battery diagnosis \- Inconclusive test result.
- [VOS\-26\-15](/bulletins/11030829.md), 2026-04-06, Service bulletin: ELECTRICAL SYSTEM. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components \- Fill and bleed cooling system issue, N493, J338, Camshaft, V465 etc. Use this test for all the basic setting. You will need to select the component you need to run the basic settings. But there are also stand\-alone tests for each of those components.
- [VOS\-26\-01](/bulletins/11028490.md), 2026-02-06, Service bulletin: ELECTRICAL SYSTEM. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct a test that is not reading any information from the battery data module \(BDM\) and will output:
- [V271901201189426](/bulletins/11007398.md), 2024-09-06, Service bulletin: ELECTRICAL SYSTEM. Battery testing
- [VWP1311](/bulletins/10253489.md), 2024-04-22, Service bulletin: UNKNOWN OR OTHER; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Model Year 2014 Prepaid PDI Time Units
- [VWM1401](/bulletins/10253473.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Volkswagen Care Scheduled Maintenance Interval Time or Mileage Guidelines
- [VWC1226](/bulletins/10253445.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Communication Beetle Convertible Launch
- [VWC0911](/bulletins/10253439.md), 2024-04-22, Service bulletin: ENGINE AND ENGINE COOLING; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Volkswagen Carefree Maintenance Program ? Gasoline Engines \(Except Routan\) \- REVISED
- [961301](/bulletins/10253216.md), 2024-04-15, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:IGNITION:MODULE. Keyless Entry Inoperative after Access / Start \(KESSY\) Module Replacement
- [941302](/bulletins/10253212.md), 2024-04-15, Service bulletin: ELECTRICAL SYSTEM:IGNITION:SWITCH; ELECTRICAL SYSTEM. Ignition Switch Faults Stored \- Various Malfunctioning Comfort Functions

JSON: [/v1/bulletins/10237761](/v1/bulletins/10237761)

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