# Service bulletin TT921401

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10237745
- Published by NHTSA: 2023\-06\-13
- Manufacturer's number: TT921401
- Manufacturer's date: 2014\-04\-18
- NHTSA component: VISIBILITY; ELECTRICAL SYSTEM; VISIBILITY/WIPER

## NHTSA's summary

For fault code VAG00897 \(Electrical malfunction in circuit in the BCM\), following the next steps will ensure proper diagnosis and operation of the washer pump. Please note that if the BCM PQ35 does not have the fault, this tech tip does not apply. The following are the steps to properly diagnosis fault code VAG00897 \(electrical malfunction in circuit\).

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10237745-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10237745-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Glass, wipers and mirrors, Wipers and washers

## Vehicles listed

- 2010 to 2013 VOLKSWAGEN TIGUAN

## Other bulletins for the same vehicles and component

- [921302](/bulletins/10253205.md), 2024-04-15, Service bulletin: UNKNOWN OR OTHER; VISIBILITY/WIPER. Wiper Blade Inspection for Proper Warranty Coding
- [921301](/bulletins/10253204.md), 2024-04-15, Service bulletin: UNKNOWN OR OTHER; VISIBILITY:WINDSHIELD; VISIBILITY:WINDSHIELD WIPER/WASHER. Customer States Windshield Wipers Streak or Smear
- [921204](/bulletins/10253203.md), 2024-04-15, Service bulletin: VISIBILITY/WIPER; UNKNOWN OR OTHER. Wiper Blade Inspection for Proper Warranty Coding
- [TT971401](/bulletins/10252941.md), 2024-04-08, Service bulletin: VISIBILITY:WINDSHIELD WIPER/WASHER. Washer Level Sensor
- [TT921402](/bulletins/10252922.md), 2024-04-08, Service bulletin: VISIBILITY:WINDSHIELD WIPER/WASHER. Washer Level Sensor
- [TT921401](/bulletins/10252921.md), 2024-04-08, Service bulletin: VISIBILITY:WINDSHIELD WIPER/WASHER. Windshield Washer
- [Edition84](/bulletins/10243009.md), 2023-10-02, Service bulletin: STRUCTURE; VISIBILITY:WINDSHIELD WIPER/WASHER; STEERING; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. VW Elsa Newsletter
- [Edition90](/bulletins/10243005.md), 2023-10-02, Service bulletin: STEERING; SUSPENSION; ELECTRICAL SYSTEM; VISIBILITY:WINDSHIELD WIPER/WASHER. VW Elsa Newsletter
- [Edition89](/bulletins/10243004.md), 2023-10-02, Service bulletin: STEERING; EXTERIOR LIGHTING; EQUIPMENT; ELECTRICAL SYSTEM; TIRES; INTERIOR LIGHTING; VISIBILITY:WINDSHIELD WIPER/WASHER. VW Elsa Newsletter
- [921402](/bulletins/10239584.md), 2023-07-24, Service bulletin: VISIBILITY:WINDSHIELD WIPER/WASHER. Washer Level Sensor

JSON: [/v1/bulletins/10237745](/v1/bulletins/10237745)

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