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Service bulletin TT921401

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10237745
Published by NHTSA2023-06-13
Manufacturer's numberTT921401
Manufacturer's date2014-04-18
NHTSA componentVISIBILITY; ELECTRICAL SYSTEM; VISIBILITY/WIPER

NHTSA's summary

For fault code VAG00897 (Electrical malfunction in circuit in the BCM), following the next steps will ensure proper diagnosis and operation of the washer pump. Please note that if the BCM PQ35 does not have the fault, this tech tip does not apply. The following are the steps to properly diagnosis fault code VAG00897 (electrical malfunction in circuit).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Glass, wipers and mirrors, Wipers and washers

Vehicles listed
VOLKSWAGEN TIGUAN2010, 2011, 2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
9213022024-04-15. Service bulletin. Wiper Blade Inspection for Proper Warranty Coding
9213012024-04-15. Service bulletin. Customer States Windshield Wipers Streak or Smear
9212042024-04-15. Service bulletin. Wiper Blade Inspection for Proper Warranty Coding
TT9714012024-04-08. Service bulletin. Washer Level Sensor
TT9214022024-04-08. Service bulletin. Washer Level Sensor
TT9214012024-04-08. Service bulletin. Windshield Washer
Edition842023-10-02. Service bulletin. VW Elsa Newsletter
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9214022023-07-24. Service bulletin. Washer Level Sensor