# Service bulletin PIT5977D

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10237676
- Published by NHTSA: 2023\-06\-13
- Manufacturer's number: PIT5977D
- Manufacturer's date: 2023\-05\-22
- NHTSA component: EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG

## NHTSA's summary

This Preliminary information communicates to dealers that there is a known issue with a loss of audio and the concern is being investigated by GM Engineering.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10237676-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10237676-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2023 CHEVROLET SILVERADO 1500
- 2022 CHEVROLET SILVERADO 2500
- 2022 to 2023 CHEVROLET SUBURBAN
- 2022 to 2023 CHEVROLET TAHOE
- 2022 to 2023 GMC SIERRA 1500
- 2022 to 2023 GMC YUKON
- 2022 to 2023 GMC YUKON XL

## Recalls for the same vehicles and component

- [2022160](/recalls/tc/2022160.md), 2022-03-31: Accessories

## Other bulletins for the same vehicles and component

- [22\-NA\-096](/bulletins/10254391.md), 2024-05-08, Service bulletin: EQUIPMENT. This informational bulletin provides information for dealers/technicians on Customer Education Bulletin for Google Built\-in Radio.
- [23\-NA\-064](/bulletins/10254014.md), 2024-05-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
- [24\-NA\-070](/bulletins/10253573.md), 2024-04-27, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; EQUIPMENT. This bulletin provides a procedure to program the ECM if the DTC is set and/or the start/stop doesn't restart after a stop.
- [21\-NA\-155](/bulletins/10253528.md), 2024-04-23, Service bulletin: ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC; EQUIPMENT. This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.
- [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [17\-NA\-052](/bulletins/10253526.md), 2024-04-23, Service bulletin: WHEELS; EQUIPMENT. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
- [PIT6101D](/bulletins/10253114.md), 2024-04-15, Service bulletin: EQUIPMENT; EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG. This Preliminary information communicates Engineering is investigating a no audio issue.
- [PIT6138](/bulletins/10253105.md), 2024-04-15, Service bulletin: EQUIPMENT:ELECTRICAL. This Preliminary information communicates and issue with the LED right above the wireless charging pad being inoperative and how to resolve the concern with the LED.
- [PIC6486E](/bulletins/10253104.md), 2024-04-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary information communicates to dealer that GM is aware of the issue and is working on a resolution.
- [PIT5784C](/bulletins/10253090.md), 2024-04-15, Service bulletin: EQUIPMENT:ELECTRICAL. This Preliminary information communicates and issue with customers misunderstanding weather they need to bluetooth pair the factory provided headphones.

JSON: [/v1/bulletins/10237676](/v1/bulletins/10237676)

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