# Service bulletin PC928\_PC975 2022

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10237595
- Published by NHTSA: 2023\-06\-08
- Manufacturer's number: PC928\_PC975 2022
- Manufacturer's date: 2023\-05\-24
- NHTSA component: TRAILER HITCHES; EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

Trailer Hitch Owner’s Manual Supplement \& Label Voluntary Service Campaign \*\*\*\*\*Dealer Announcement\*\*\*\*\* Nissan is conducting a service campaign \(PC928\) to provide owners of certain 2022 Nissan Frontier Crew Cab SV Long Wheel Base vehicles with a supplement to be placed with the Owner’s Manual and a warning label to be applied to the trailer hitch. In addition, under service campaign \(PC975\), Nissan will provide owners of certain 2022\-2023 Nissan Frontier Crew Cab SV Long Wheel Base vehicles with a supplement to be placed with the Owner’s Manual \(Note: these hitches were previously labeled and these owners do NOT require a warning label for the trailer hitch\). The information contained in the Owner’s Manual supplement revises or adds to the “Towing a Trailer”, Towing Safety”, “Trailer hitch” and “Class IV hitch” sections of the “Technical and consumer information” section of the Owner’s Manual. The supplement and the label will remind current and future operators that the trailer hitch should not be removed or replaced. \*\*\*\*\*What Dealers Should Do\*\*\*\*\* 1. If a dealer receives a supplemental Owner’s Manual addendum for a vehicle they have retailed, currently have in their new vehicle or pre\-owned inventory, or a Nissan Rental Car \(NRC\), the dealer should either forward the owner’s manual addendum to the current owner or add the addendum to the Owner’s Manual in the glove box of any affected vehicle they currently control.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10237595-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10237595-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals, Trailer hitch

## Vehicles listed

- 2022 to 2023 NISSAN FRONTIER

## Recalls for the same vehicles and component

- [22V527000](/recalls/nhtsa/22V527000.md), 2022-07-21: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [21V917000](/recalls/nhtsa/21V917000.md), 2021-11-22: FUEL SYSTEM, GASOLINE:STORAGE; TRAILER HITCHES

## Other bulletins for the same vehicles and component

- [NTB23\-018G](/bulletins/10251535.md), 2024-03-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23\-018.
- [NTB23\-018F](/bulletins/10249914.md), 2024-02-08, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23\-018.
- [NTB23\-018E](/bulletins/10242148.md), 2023-09-09, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB23\-018D](/bulletins/10242141.md), 2023-09-09, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB23\-059](/bulletins/10240541.md), 2023-08-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. AUDIO INFORMATION CANNOT BE DISPLAYED ON THE COMBINATION METER IF YOU CONFIRM The customer states that audio information cannot be displayed on the Combination Meter. ACTION Replace the Combination Meter.
- [PC982 2022\-2023](/bulletins/10239067.md), 2023-07-11, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Automatic Park Function Voluntary Service Campaign \*\*\*\*\*Dealer Announcement\*\*\*\*\* Nissan is conducting a service campaign on certain specific MY2022\-2023 Nissan Frontier and MY2023 Nissan Titan vehicles identified in Service Comm and National Service History – Open Campaigns. Factory mode may have been left active resulting in a disabled Auto Park function. Dealers will inspect, and if necessary, remedy the vehicle by configuring the Automatic Park Function. \*\*\*\*\*What Dealers Should Do\*\*\*\*\* 1. Verify if vehicles are affected by this service campaign using Service Comm or DBS National Service History – Open Campaigns I.D. PC982 • New vehicles in dealer inventory can also be identified using DBS \(Sales\-\> Vehicle Inventory, and filter by Open Campaign\). • Refer to NPSB 15\-460 for additional information • Please continue to check newly arriving inventory for campaign applicability. 2. If a retailed vehicle affected by this Campaign ID visits the dealer for service, the dealer should inform the customer about the service campaign and communicate that the configuration update is available. 3. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle to the customer.
- [NTB22\-103A](/bulletins/10237571.md), 2023-06-07, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT. INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB23\-018C](/bulletins/10235775.md), 2023-05-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [PC972 2023 Titan](/bulletins/10234093.md), 2023-04-10, Service bulletin: WHEELS; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Tire Replacement \*\*\*\*\*Dealer Announcement\*\*\*\*\* Nissan is updating the temporary Quality Assurance hold \(PC972\) on 723 specific 2023 Nissan Titan and Frontier vehicles identified in Service Comm to a dealer inventory Quality Action to replace all five \(5\) tires \(including spare tire\). Due to a manufacturing issue, which since has been corrected, the bead area of tires on affected vehicles may have been sliced during mounting, which could allow the rubber to separate from the bead steel reinforcement and potentially lead to tire rupture. Nissan’s investigation into this mounting issue is continuing at this time. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. \*\*\*\*\*What Dealers Should Do\*\*\*\*\* PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PC972 • New vehicles in dealer inventory can also be identified using DBS \(Sales\-\> Vehicle Inventory, and filter by Open Campaign\). • Refer to NPSB 15\-460 for additional information • Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to this quality action. 3. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 4. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle for sale.
- [PC972 2023 Titan](/bulletins/10234092.md), 2023-04-10, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; WHEELS. Tire Investigation \*\*\*\*\*Dealer Announcement\*\*\*\*\* Nissan is committed to a high level of customer service and satisfaction. This commitment requires Nissan to periodically place certain vehicles on temporary Quality Assurance \(QA\) Hold to ensure that these vehicles, as delivered to our customers, meet our exacting standards and our customers’ expectations. Effective immediately, Nissan is placing a temporary Quality Assurance Hold on 723 specific 2023 Nissan Titan and Frontier vehicles identified in Service Comm due to an investigation of a potential mounting issue with certain tires. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. \*\*\*\*\*What Dealers Should Do\*\*\*\*\* 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PC972 • New vehicles in dealer inventory can also be identified using DBS \(Sales\-\> Vehicle Inventory, and filter by Open Campaign\). • Refer to NPSB 15\-460 for additional information • Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to this quality action. 3. Nissan is currently investigating a potential mounting issue with certain tires. Additional information on next steps will be provided as soon as possible.

JSON: [/v1/bulletins/10237595](/v1/bulletins/10237595)

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