# Service bulletin SM 02\-2023

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10237418
- Published by NHTSA: 2023\-06\-06
- Manufacturer's number: SM 02\-2023
- Manufacturer's date: 2023\-05\-24
- NHTSA component: STRUCTURE; EQUIPMENT

## NHTSA's summary

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10237418-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10237418-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Equipment and accessories

## Vehicles listed

- 2018 to 2023 VOLKSWAGEN ATLAS
- 2020 to 2023 VOLKSWAGEN ATLAS CROSS SPORT

## Recalls for the same vehicles and component

- [2022489](/recalls/tc/2022489.md), 2022-08-31: Structure
- [22V514000](/recalls/nhtsa/22V514000.md), 2022-07-20: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [22V086000](/recalls/nhtsa/22V086000.md), 2022-02-16: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [V0019012040590\_14](/bulletins/11014947.md), 2025-03-05, Service bulletin: STRUCTURE:BODY. Water migration under the RAPGARD® protection when vehicle arrives at dealership.
- [V5515032021354\_8](/bulletins/11010024.md), 2024-11-06, Service bulletin: STRUCTURE:BODY. Lack of paint under roof
- [TT 00\-24\-01](/bulletins/11008846.md), 2024-10-09, Other: STRUCTURE:BODY. Wind \& Water Leak Checking
- [VIN4APIN20240408](/bulletins/10253270.md), 2024-05-06, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Customer states rattle from below the vehicle Customer states MIL\-on, P0442 stored in ECM memory Customer states Mill\-on, P0462 and/or P0463 stored in ECM memory Customer states rattle noise from below the vehicle Customer states key FOB lock/unlock functions do not work via button press \(not KESSY\) Customer states driver and/or passenger front seat cover discolored Customer states seat belt won't retract Customer states sunroof cracked Customer states windshield has a visual imperfection
- [VWM1402](/bulletins/10253474.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
- [911404](/bulletins/10253192.md), 2024-04-15, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; UNKNOWN OR OTHER. Infotainment Worksheet \(U.S. Only\)
- [VIN4APIN20240327](/bulletins/10252464.md), 2024-04-04, Service bulletin: EQUIPMENT; SEAT BELTS:REAR/OTHER:RETRACTOR; SEAT BELTS; ELECTRICAL SYSTEM; SEAT BELTS:FRONT:RETRACTOR; VISIBILITY:SUN/MOON ROOF ASSEMBLY; VISIBILITY:WINDSHIELD; STRUCTURE. Customer states rattle from below the vehicle Customer states MIL\-on, P0442 stored in ECM memory Customer states Mill\-on, P0462 and/or P0463 stored in ECM memory Customer states rattle noise from below the vehicle Customer states key FOB lock/unlock functions do not work via button press \(not KESSY\) Customer states sunroof cracked Customer states rear spoiler is loose Customer states driver and/or passenger front seat cover discolored Customer states seat belt won't retract Customer states windshield has a visual imperfection Customer states the sunshade doesn't operate/bound up
- [DC 60E260E5\_EXP2](/bulletins/10252087.md), 2024-04-04, Service bulletin: VISIBILITY:SUN/MOON ROOF ASSEMBLY; STRUCTURE. In some sunroof\-equipped vehicles, the front sunroof drains can become blocked with moist debris. If this happens, water could leak into the passenger compartment. Expiration date announcement
- [VIN4APIN20240318](/bulletins/10252035.md), 2024-04-04, Service bulletin: VISIBILITY:SUN/MOON ROOF ASSEMBLY; STRUCTURE:INTERIOR PANELS:SUN VISOR; ELECTRICAL SYSTEM; SEAT BELTS:REAR/OTHER:RETRACTOR; STRUCTURE; EQUIPMENT; SEAT BELTS:FRONT:RETRACTOR. Customer states rattle from below the vehicle Customer states MIL\-on, P0442 stored in ECM memory Customer states Mill\-on, P0462 and/or P0463 stored in ECM memory Customer states rattle noise from below the vehicle Customer states key FOB lock/unlock functions do not work via button press \(not KESSY\) Customer states sunroof cracked Customer states rear spoiler is loose Customer states driver and/or passenger front seat cover discolored Customer states seat belt won't retract Customer states the sunshade doesn't operate/bound up
- [V9123032070941\_2](/bulletins/10252030.md), 2024-04-04, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT. Infotainment system freezes and/or reboots, will not turn on/boot up, loses sound and/or volume controls malfunctions, Navigation malfunctions, App\-Connect malfunctions, SiriusXM radio malfunctions

JSON: [/v1/bulletins/10237418](/v1/bulletins/10237418)

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