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Service bulletin 23-NA-072

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10237355
Published by NHTSA2023-06-05
Manufacturer's number23-NA-072
Manufacturer's date2023-05-23
NHTSA componentPOWER TRAIN; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

NHTSA's summary

This service bulletin provides a procedure to correct a customer concern of Shudders or Shakes at Low Speeds.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Throttle and cruise control, Transmission and driveline

Vehicles listed
BUICK ENCLAVE2019, 2020, 2021, 2022, 2023
CADILLAC XT52020, 2021, 2022, 2023
CADILLAC XT62020, 2021, 2022, 2023
CHEVROLET BLAZER2019, 2020, 2021, 2022, 2023
CHEVROLET TRAVERSE2019, 2020, 2021, 2022, 2023
GMC ACADIA2020, 2021, 2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20231422023-03-16. Powertrain
23V1720002023-03-16. POWER TRAIN:AUTOMATIC TRANSMISSION
23V0430002023-02-02. POWER TRAIN:DRIVELINE:DRIVESHAFT
23V0420002023-02-02. POWER TRAIN:DRIVELINE:DRIVESHAFT
21V8170002021-10-18. POWER TRAIN:AUTOMATIC TRANSMISSION
20205202020-10-29. Powertrain
20V6680002020-10-29. POWER TRAIN:AUTOMATIC TRANSMISSION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
10-08-110-001L2025-02-11. Service bulletin. This service bulletin provides information on proper use of floor mats.
09-06-04-026Z2025-01-23. Service bulletin. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
08-07-30-035I2024-12-19. Service bulletin. This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
21-NA-1812024-12-18. Service bulletin. This service bulletin provides 9th gear operation information to respond to customers that may comment on transmission shift operation.
PIP5974E2024-12-09. Service bulletin. This Preliminary information communicates possible transmission 1-2-3-4-5-6 snap rings out of round causing code p0746 or p0747.
23-NA-0212024-12-04. Service bulletin. This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle.
04-06-01-029K2024-12-04. Service bulletin. This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
21-NA-1692024-12-03. Service bulletin. This service bulletin provides diagnostic information/procedures to aid the service technician in diagnosing 9T45/50/60 automatic transmissions with low mileage and DTCs current or history related to the control solenoids and valves.
20-NA-1362024-12-03. Service bulletin. This informational bulletin describes/outlines the process for the 9T65 Automatic Transmission Replacement Pilot Program (U.S. Only).