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Service bulletin LI65.20-P-076327

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10237252
Published by NHTSA2023-06-05
Manufacturer's numberLI65.20-P-076327
Manufacturer's date2023-05-25
NHTSA componentSTRUCTURE

NHTSA's summary

Complaint Cracking and creaking noise from area of roof frame, C-pillar (inner) when driving on rough terrain. Cause Sheet metal sections in the area of the roof frame, C-pillar (inner) could cause noises due to tension or contact of the sheet metal. Remedy 1. Remove the headliner and detach the head airbag in the working area. 2. Park vehicle in the sun/heat and allow it to warm up. 3. Then perform a test drive; the noise complaints must be reproducible. 4. Insert a flat head screwdriver through the body-in-white opening in the upper area of the roof frame at a flat angle to the side wall until resistance is met. 5. Check that the correct position has been reached, i.e. that the screwdriver has made contact at the two sections of sheet metal causing the noise in front of the caulking. 6. Work on the noise-causing sheet metal sections through the seam in order to separate them. 7. Perform a test drive and check the effectiveness. 8. Perform the anticorrosion protection in the working area according to manufacturer specifications. 9. Install remaining parts.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
MERCEDES-BENZ AMG GLE432019 to 2021
MERCEDES-BENZ AMG GLE532021 to 2022
MERCEDES-BENZ AMG GLE53 4MATIC+2023
MERCEDES-BENZ AMG GLE632019 to 2022
MERCEDES-BENZ AMG GLE63 S2021 to 2022
MERCEDES-BENZ AMG GLE63 S 4MATIC+2023
MERCEDES-BENZ GLE 3502019 to 2023
MERCEDES-BENZ GLE 350 E2020 to 2021
MERCEDES-BENZ GLE 4002019
MERCEDES-BENZ GLE 400 E2021
MERCEDES-BENZ GLE 4502020 to 2023
MERCEDES-BENZ GLE 550 E2019
MERCEDES-BENZ GLE 5802020 to 2021
MERCEDES-BENZ GLE 580 4MATIC2022 to 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.