Service bulletin ATI&05302023903
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10237186 |
| Published by NHTSA | 2023-06-02 |
| Manufacturer's number | ATI&05302023903 |
| Manufacturer's date | 2023-05-30 |
| NHTSA component | VISIBILITY; VISIBILITY:GLASS, SIDE/REAR |
NHTSA's summary
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 HR-Vs with a customer complaint of rear windshield shattering. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Glass, wipers and mirrors
| HONDA HR-V | 2023 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| ATI&10232025901 | 2025-11-04. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when in the normal resting position. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind. |
|---|---|
| ATI&10212025902 | 2025-11-04. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when in the normal resting position. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind. |
| ATI&10072025901 | 2025-10-14. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2022-2026 Civics, 2023-2026 CR-Vs & HR-Vs with a customer complaint of the front wiper motors being inop. The wipers may also appear misaligned when in the normal resting position. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind. |
| A24-012 | 2024-09-18. Service bulletin. Service Bulletin - During the assembly process for some vehicles, the sealer used to secure the rear glass have contacted the defroster heating elements. This can lead to a hot-spot and the weakening of the glass over time as the defroster is used. |
| ONL6GL09042024 | 2024-09-10. Other. Owner Notification Letter - During the assembly process for some vehicles, the sealer used to secure the rear glass may have contacted the defroster heating elements. This can lead to a hot-spot and the weakening of the glass over time as the defroster is used. |
| ABOM07172024901 | 2024-07-26. Other. Dealer Message - Under certain conditions, affected vehicles may experience the rear window glass cracking or breaking, with no impact, while driving or parked. During the assembly process for some vehicles, the sealer used to secure the rear glass may come into contact with the heating elements of the defroster, leading to a hot spot and weakening of the glass over time as the defroster is used. |
| A24-012 | 2024-07-23. Service bulletin. Service Bulletin - Under certain conditions, affected vehicles may experience the rear window glass cracking or breaking, with no impact, while driving or parked. During the assembly process for some vehicles, the sealer used to secure the rear glass may come into contact with the heating elements of the defroster, leading to a hot spot and weakening of the glass over time as the defroster is used. |
| ATI&07082024904 | 2024-07-11. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 HR-Vs with a customer complaint of the driver’s side heater vent temperature not as hot as passenger’s side vent temperature. Customer may also notice a clicking or popping noise when adjusting temperature. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to your attempting a repair of any kind. |
| ATI&05172024904 | 2024-05-22. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 HR-Vs with a customer complaint of the driver’s side heater vent temperature not as hot as passenger’s side vent temperature. Customer may also notice a clicking or popping noise when adjusting temperature. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to your attempting a repair of any kind. |
| ATI&05032024902 | 2024-05-15. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 HR-Vs with a customer complaint of the driver’s side heater vent temperature not as hot as passenger’s side vent temperature. Customer may also notice a clicking or popping noise when adjusting temperature. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to your attempting a repair of any kind. |