Service bulletin WB08-X-001I

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

This bulletin provides instructions with regard to the Isuzu Commercial Vehicle (CV) Warranty Parts Center on the topics of parts retention, parts preparation for shipping, and administration. NOTE: Effective June 1, 2021, dealers/service centers must return parts requested by Isuzu to the CV Warranty Parts Center using the prepaid shipping labels provided by Isuzu. See the Freight Reimbursement section for details. The CV Warranty Parts Center process is used to obtain parts replaced by Isuzu Dealerships and Isuzu Engine Certified Service Centers (excluding Canada) to enable Isuzu to perform root cause analysis of customer product concerns. The CV Warranty Parts Center issues part return requests to the dealerships/service centeres to obtain the desired parts. Dealers/service centers must return the requested parts to the CV Warranty Parts Center so that it is received within 20 days of notification of the request. Failure to comply with the request may result in partial or complete chargeback of the claim associated with the request. Chargebacks for non-returned parts are processed automatically by the CV Warranty Parts Center computer systems. To ensure compliance with these requirements and avoid a chargeback situation, it is highly recommended that an individual (and a back-up person) be assigned the task of processing these requests as quickly as possible.

The document

• NHTSA's copy of the document (PDF)
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The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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