# Service bulletin 0810523

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10236942
- Published by NHTSA: 2023\-05\-30
- Manufacturer's number: 0810523
- Manufacturer's date: 2023\-04\-19
- NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

## NHTSA's summary

Radio S26.17 USB Software Update The customer may describe one or more of the following: ? \*\*Blank screen \(Rear view camera is not affected and will still function normally\). ? Battery drain. ? Radio resets \(Rear view camera will still function normally\). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster \(IPC\) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off.\*\* ? SXM radio application missing \(North America Only\). ? Navigation screen is blank. ? Media page screen is frozen. ? With forward camera, ?Check Entire Surroundings? verbiage is covering other buttons. ? Weather images are oversized. ? SXM 360L / Internet stations not available. \*\*The following improvements are also included with this update: ? Apple CarPlayT and Android AutoT improvements. ? Voice Recognition \(VR\) command improvements. ? Uconnect phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Icon size/layout improvements.\*\* This bulletin involves inspecting the software level and updating the software to S26.17.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10236942-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10236942-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2022 RAM 1500
- 2022 RAM 2500
- 2022 RAM 3500
- 2022 RAM 4500
- 2022 RAM 5500
- 2022 RAM PROMASTER

## Recalls for the same vehicles and component

- [25V298000](/recalls/nhtsa/25V298000.md), 2025-05-08: AIR BAGS; ELECTRICAL SYSTEM:WIRING
- [2023026](/recalls/tc/2023026.md), 2023-02-09: Electrical
- [23V060000](/recalls/nhtsa/23V060000.md), 2023-02-09: ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS
- [2021629](/recalls/tc/2021629.md), 2021-10-14: Electrical
- [21V798000](/recalls/nhtsa/21V798000.md), 2021-10-14: ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

## Other bulletins for the same vehicles and component

- [9100901](/bulletins/11037344.md), 2026-09-17, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- [114072](/bulletins/11036362.md), 2026-08-26, Service bulletin: ELECTRICAL SYSTEM. MOTOR \- WINDOW REGULATOR
- [114073](/bulletins/11036361.md), 2026-08-26, Service bulletin: ELECTRICAL SYSTEM. MOTOR \- WINDOW REGULATOR
- [113744](/bulletins/11035981.md), 2026-08-06, Service bulletin: ENGINE; ELECTRICAL SYSTEM. SENSOR \- TURBOCHARGER SPEED
- [113742](/bulletins/11035980.md), 2026-08-06, Service bulletin: ENGINE; ELECTRICAL SYSTEM. SENSOR \- TURBOCHARGER SPEED
- [08\-291\-26](/bulletins/11035315.md), 2026-07-29, Service bulletin: ELECTRICAL SYSTEM. R1H UBQ/UEQ Intermittent HVAC Page Lockup Customers may experience one or more of the following: SYMPTOM: ● Intermittently the HVAC page on the Display Screen Module will change temperature and blower speed and then freeze. ● When on the HVAC page, the Display Screen Module may not respond to touch. All other pages operate as intended.
- [08\-288\-26](/bulletins/11035312.md), 2026-07-29, Service bulletin: ELECTRICAL SYSTEM. Radio Does Not Display Selected Drive Mode Customers may experience the following: SYMPTOM: ● Drive Mode setting reverts back to "Auto" on Display Screen Module while the Instrument Panel Cluster \(IPC\) shows the Drive Mode that has been requested.
- [S2608000033](/bulletins/11035198.md), 2026-07-23, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. Cluster Message “To Operate Tailgate Shift to Park” Vehicle is In Park
- [08\-270\-26](/bulletins/11035045.md), 2026-07-18, Service bulletin: ELECTRICAL SYSTEM. Uconnect® Screen Image Changes Size, Customers may experience the following: SYMPTOM: ● The Uconnect® screen image changes size, moves or is out of place unprompted.
- [113069](/bulletins/11034910.md), 2026-07-08, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM. SWITCH – HEADLAMP

JSON: [/v1/bulletins/10236942](/v1/bulletins/10236942)

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