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Service bulletin 0808423

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10236909
Published by NHTSA2023-05-30
Manufacturer's number0808423
Manufacturer's date2023-04-13
NHTSA componentPOWER TRAIN; ELECTRICAL SYSTEM

NHTSA's summary

Flash: Electronic Shift Module (ESM) Updates The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? U11E3-00 - TCM Lost communication with ESM on D-PT CAN. ? U0103-00 - Lost Communication with Electric Gear Shift Module. ? U1267-00 - No Valid data available from ESM on CAN-C or CAN D-PT. The customer may also experience one or more of the following: ? **Instrument cluster remains illuminated when vehicle is off. ? Discharged/dead battery. ? Unable to rotate the gear shifter knob out of the PARK position, customer is unable to drive the vehicle. The technician may also find the following: ? DTCs may or may not be stored in Transmission Control Module (TCM) or the ESM.** This bulletin involves reprogramming the ESM with the latest available software.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Transmission and driveline

Trouble codes named

U0103, U11E3, U1267

Vehicles listed
RAM 15002022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V2980002025-05-08. AIR BAGS; ELECTRICAL SYSTEM:WIRING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S26210000042026-10-07. Service bulletin. The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement. The Tech May Find Damaged and/or Worn Transmission Output Shaft Splines (850RE Transmission Only)
1140722026-08-26. Service bulletin. MOTOR - WINDOW REGULATOR
1140732026-08-26. Service bulletin. MOTOR - WINDOW REGULATOR
08-291-262026-07-29. Service bulletin. R1H UBQ/UEQ Intermittent HVAC Page Lockup Customers may experience one or more of the following: SYMPTOM: ● Intermittently the HVAC page on the Display Screen Module will change temperature and blower speed and then freeze. ● When on the HVAC page, the Display Screen Module may not respond to touch. All other pages operate as intended.
08-288-262026-07-29. Service bulletin. Radio Does Not Display Selected Drive Mode Customers may experience the following: SYMPTOM: ● Drive Mode setting reverts back to "Auto" on Display Screen Module while the Instrument Panel Cluster (IPC) shows the Drive Mode that has been requested.
S26080000332026-07-23. Service bulletin. Cluster Message “To Operate Tailgate Shift to Park” Vehicle is In Park
21-057-262026-07-18. Service bulletin. Flash: Transmission Control Module (TCM) Updates Customers may comment on one or more of the following: SYMPTOM: ● Harsh or slipping feeling during upshifts (1st - 5th). ● Harsh or slipping feeling during kickdown events under throttle. ● Transmission fluid odor (burnt smell). This bulletin involves reprogramming the TCM with the latest available software.
08-270-262026-07-18. Service bulletin. Uconnect® Screen Image Changes Size, Customers may experience the following: SYMPTOM: ● The Uconnect® screen image changes size, moves or is out of place unprompted.
1130692026-07-08. Service bulletin. SWITCH – HEADLAMP
1130702026-07-08. Service bulletin. SWITCH – HEADLAMP