# Service bulletin S2324000007 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10236863 - Published by NHTSA: 2023\-05\-30 - Manufacturer's number: S2324000007 - Manufacturer's date: 2023\-04\-13 - NHTSA component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM ## NHTSA's summary Customer Indicates Low Air Flow Coming From Rear Vents. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10236863-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10236863-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Glass, wipers and mirrors, Heating and air conditioning ## Vehicles listed - 2022 to 2023 RAM 1500 ## Recalls for the same vehicles and component - [2026347](/recalls/tc/2026347.md), 2026-07-16: Visual System - [2024596](/recalls/tc/2024596.md), 2024-10-10: Visual System - [24V754000](/recalls/nhtsa/24V754000.md), 2024-10-10: VISIBILITY:REARVIEW MIRRORS/DEVICES - [2024338](/recalls/tc/2024338.md), 2024-06-13: Visual System - [2023533](/recalls/tc/2023533.md), 2023-09-28: Visual System - [2023283](/recalls/tc/2023283.md), 2023-05-12: Visual System - [2023047](/recalls/tc/2023047.md), 2023-02-09: Visual System - [2022304](/recalls/tc/2022304.md), 2022-06-09: Visual System - [21V871000](/recalls/nhtsa/21V871000.md), 2021-11-10: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT ## Other bulletins for the same vehicles and component - [96076](/bulletins/11002753.md), 2024-07-02, Other: VISIBILITY/WIPER. MOTOR \- WINDSHIELD WIPER \& WIPERUNIT \- WINDSHIELD WIPER - [98927](/bulletins/11002316.md), 2024-06-26, Other: VISIBILITY/WIPER. MOTOR \- WINDSHIELD WIPER \& WIPERUNIT \- WINDSHIELD WIPER - [9100354](/bulletins/11001374.md), 2024-06-10, Service bulletin: VISIBILITY/WIPER; STEERING; VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM. SWITCH Multifunction Before replacing the steering column control module \(SCCM\), please follow these steps: 1.\- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.\- Review the SCCM for any physical issue \(Autolock, clockspring damaged\) 3.\- Pull the SCCM fuse for 60 sec and then reinstall it. 3.\- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced. - [S2408000008](/bulletins/10251794.md), 2024-03-18, Service bulletin: VISIBILITY/WIPER. Rain Sensing Auto Wipers Or Auto Headlamps Inoperative, DTC B221D\-00, B23AA\-00 - [0804023](/bulletins/10247981.md), 2024-01-02, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS; PARKING BRAKE; VISIBILITY; BACK OVER PREVENTION; VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates Customers may experience one or more of the following: ? \*\*Intermittent Blue Screen \(rear view camera still operable\).\*\* ? Radio wireless connectivity Inoperative. ? Screen Lockup, Slow Response \(rear view camera still operable\). ? Caller cannot hear the driver and/or driver cannot hear the caller. ? Cannot switch stations after a call, lockup due to the phone remaining on the call. ? Radio displays ?Code Error? or Lockup In Accessory Mode?. ? Display shows a black screen on start up \(rear view camera still operable\). ? SXMT presets are lost for all profiles. ? SXMT has no volume and stuck on channel. ? Radio does not allow BUS to go to sleep. ? AndroidT auto not connecting on vehicle start up. ? When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. ? Black out on SXMT after switching Profiles. ? During connecting phone radio does not handle audio source correctly when making a phone call. ? Climate buttons out of place and move to settle in correct location. ? In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. ? Presets with 9Hold to Save99 numbered above 9 have text cutoff. ? Profile edit not allowed while in movement for 9Memory Seat9. ? While switching between Driver Profiles, Phone Notification Volume pops up. ? Inconsistently SiriT assistance. ? Compass does not work. ? Wireless device echo. ? Satellite antenna error message. ? Display flickers before SXMT background displayed. ? Radio 9home9 screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. ? Mirror dimmer button when added in shortcut widget does not work while driving. ? Missing one shortcut in the custom shortcuts widget. ? Cluster does not display incoming phone call popup when in o - [2400623](/bulletins/10243271.md), 2023-10-02, Service bulletin: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. A/C Diagnostic LOP Change - [S238A000041](/bulletins/10243161.md), 2023-10-02, Service bulletin: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; VISIBILITY; BACK OVER PREVENTION; ELECTRICAL SYSTEM:SOFTWARE. The Side Mirror Camera Option Is No Longer Available After FOTA Update To T25.48 - [S2023000037](/bulletins/10243154.md), 2023-10-02, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; STRUCTURE:BODY:ROOF AND PILLARS; BACK OVER PREVENTION. Wind Whistle Noise From Dash A Pillar Area While Driving - [9100160](/bulletins/10241148.md), 2023-08-21, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; ELECTRICAL SYSTEM. Power wndow switch passenger - [2400623](/bulletins/10241146.md), 2023-08-21, Service bulletin: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. A/C Diagnostic LOP Change \(Except Alfa Romeo Vehicles\) JSON: [/v1/bulletins/10236863](/v1/bulletins/10236863) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20S2324000007&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10236863&vehicle=Service%20bulletin%20S2324000007)