# Service bulletin SSM 51622

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10236335
- Published by NHTSA: 2023\-05\-16
- Manufacturer's number: SSM 51622
- Manufacturer's date: 2023\-05\-10
- NHTSA component: EQUIPMENT

## NHTSA's summary

2022\-2023 Explorer/Aviator vehicles built on or after 28\-May\-2022, 2022\-2023 Expedition/Navigator vehicles built on or after 08\-Jun\-2022 and 2022 Escape/Corsair vehicles built on or after 01\-Jun\-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10236335-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10236335-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2022 FORD ESCAPE
- 2022 to 2023 FORD EXPEDITION
- 2022 to 2023 FORD EXPLORER
- 2022 to 2023 LINCOLN AVIATOR
- 2022 LINCOLN CORSAIR
- 2022 to 2023 LINCOLN NAVIGATOR

## Recalls for the same vehicles and component

- [25V685000](/recalls/nhtsa/25V685000.md), 2025-10-10: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
- [24V852000](/recalls/nhtsa/24V852000.md), 2024-11-08: EQUIPMENT:OTHER:LABELS
- [23V420000](/recalls/nhtsa/23V420000.md), 2023-06-09: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## Other bulletins for the same vehicles and component

- [SSM 52476](/bulletins/10254138.md), 2024-05-03, Service bulletin: EQUIPMENT. All accessory stick\-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated \(wired\) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System \(DPES\); dealership management can authorize users. The authorized user must go to FMCDealer.com \> Parts and Service \> Parts Product Line Information \> Keys/Entry Devices \> Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- [OTAPU0327DSPAMPE](/bulletins/10252715.md), 2024-04-04, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Quality improvements include: \-Fix the hiss or Pop noise from speakers.
- [OTAPU102410CHAUE](/bulletins/10252702.md), 2024-04-04, Service bulletin: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; EQUIPMENT. Quality Improvements include: \- Fix the no audio out of random speakers issue.
- [SSM 52390](/bulletins/10252648.md), 2024-04-04, Service bulletin: EQUIPMENT; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. Some 2023\-2024 Explorer vehicles built on or after 31\-Jul\-2023 \(minor feature code J3KAJ which can be confirmed by double\-clicking the VIN on PTS in the upper left corner\) are no longer equipped with the 360 degree view camera or reverse brake assist features. Vehicles affected are equipped with only rear functioning cameras. The vehicle is not misbuilt. Do not submit a claim for this condition. Affected vehicles of this change can be verified by entering a vehicle identification number \(VIN\) on Professional Technician System \(PTS\) to check for a 360\-degree camera credit on the window sticker. Diagnosis and repair for any parking aid concerns on these vehicles should follow Workshop Manual \(WSM\) Section 413\-13B for Rear Parking Aid Camera System only. Do not use the 360 degree view camera or reverse brake assist diagnostics or repair procedures.
- [SSM 52373](/bulletins/10252636.md), 2024-04-04, Service bulletin: EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. Some 2020\-2024 Aviator vehicles equipped with auto air refresh option \(minor feature code G1DAG\) may exhibit a buzzing/clicking/humming/ticking sound from the OHC and/or diagnostic trouble code \(DTC\) P24AE in the heating ventilation and air conditioning \(HVAC\) module. To confirm if a vehicle is built with a certain minor feature code, review the build information by double\-clicking the vehicle identification number \(VIN\) in the upper left corner in the Professional Technician System \(PTS\). If diagnostics lead to the in\-vehicle temperature and humidity sensor as the causal part, a new lower level part is available. It is not necessary to replace the OHC assembly if only the sensor is suspect. Use part number L1MZ\-19F666\-A to resolve the concern.
- [SSM 52351](/bulletins/10252623.md), 2024-04-04, Service bulletin: EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. Certain 2023\-2024 Explorer vehicle trim levels built on or after 6\-Feb\-2023 are no longer equipped with the rear heating ventilation and air conditioning \(HVAC\) control panel on the rear of the center console. The following Explorer trim levels no longer include the rear HVAC control panel: Base, XLT 200A, XLT 202A without the Sport Appearance Package \(sales code: 68M\). Customers can adjust the rear climate control system via the front HVAC control panel. Installation of a rear HVAC control panel is not warrantable.
- [TSB 24\-2028](/bulletins/10252525.md), 2024-04-03, Service bulletin: EQUIPMENT. This article supersedes 23\-2266 to update the vehicle model years affected to include 2024 model year. Some 2022\-2024 Expedition/Navigator vehicles may exhibit a random BLIS warning with no vehicle or objects near the vehicle. This condition may be intermittent, more noticeable in wet conditions. Diagnostic trouble codes B13F3:97 in the side obstacle detection control module \- left \(SODL\) and/or B13F4:97 in the side obstacle detection control module \- right \(SODR\) and/or U0233 and U0232 in the image processing module A \(IPMA\) may also be present. This may be due to a mud/snow/ice build\-up between the radar sensor and the rear bumper cover or damage or corrosion to the radar sensor, connector or harness.
- [23B90](/bulletins/10252412.md), 2024-04-02, Service bulletin: EQUIPMENT. Customer Satisfaction Program 23B90 Certain 2023 Model Year Expedition Vehicles \- Missing Rear Cargo Mat
- [22N15](/bulletins/10252410.md), 2024-04-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Customer Satisfaction Program 22N15 Certain 2020\-2023 Model Year Bronco Sport, Escape, Corsair, E\-Series, F\-650/F\-750, F\-53 Motorhome Chassis, F\-59 Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector \(SDLC\) Gateway Module Reprogramming for Inspection and Maintenance \(I/M\) Testing Adding Not OTA Capable Owner letters. Other documents submitted 01/02/24 \& Received OTA letters submitted on 02/01/24
- [22G07 S1](/bulletins/10252404.md), 2024-04-02, Service bulletin: EQUIPMENT. UPDATE Supplement Announcement \- Certain 2020\-2022 Model Year Police Interceptor Utility Vehicles Equipped with a Low Band Frequency Noise Suppression Kit \- Electromagnetic Compatibility Upgrade Owner letter added. First part submitted 08/03/23

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