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Service bulletin CS2304_TSB_R2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10236078
Published by NHTSA2023-05-30
Manufacturer's numberCS2304_TSB_R2
Manufacturer's date2023-05-05
NHTSA componentELECTRICAL SYSTEM; ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

NHTSA's summary

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Ignition

Vehicles listed
KIA SORENTO2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
CS2310_TSB_R12023-08-24. Service bulletin. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY (CS2310) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software logic in the Kia Genuine Remote Start Control Module on certain 2012-2022MY model vehicles listed on page 7. Vehicles equipped with a Kia Genuine Remote Start feature and have had the Anti-Theft software logic (CS230*) applied to the Integrated Body Control Unit (IBU) or Body Control Module (BCM) may experience five (5) inadvertent honks after starting the vehicle with the remote start feature.
PS5412018-03-13. Service bulletin. PITSTOP - INOPERATIVE SHIFT LOCK RELEASE AND/OR IGNITION IN ACCESSORY MODE - This pitstop provides the procedure to inspect the Key Interlock Switch contact on some 2016-2018MY Sorento (UMa) vehicles experience one of the following:1. An inoperative shift lock release; 2. No crank; 3. Inoperative key release (on key-start equipped vehicles); 4. Ignition stuck in accessory mode accompanied by a ?Shift to Park? message (on smart key equipped vehicles).
TSBTRA072A_R12018-02-12. Service bulletin. TSB - SERVICE ACTION: INHIBITOR SWITCH REPLACEMENT (SA317A) - This bulletin provides the procedure to replace the inhibitor switch on some 2017MY Optima (JFa), Sorento (UMa), Optima Hybrid (HEV), Optima Plug-in Hybrid (PHEV), Sportage (QL), Forte (YD), and Sedona (YP) vehicles, equipped with a front wheel drive 6-speed transmission, which may experience the concerns listed below. These concerns may be due to the inhibitor switch not allowing the correct gear position signal to be sent to various control units.