# Service bulletin 11\-00\-89\-005W

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10235798
- Published by NHTSA: 2023\-05\-06
- Manufacturer's number: 11\-00\-89\-005W
- Manufacturer's date: 2023\-04\-25
- NHTSA component: UNKNOWN OR OTHER

## NHTSA's summary

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy \(U.S. Only\).

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10235798-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10235798-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Vehicles listed

- 2016 to 2019 BUICK CASCADA
- 2012 to 2023 BUICK ENCLAVE
- 2013 to 2022 BUICK ENCORE
- 2023 BUICK ENCORE
- 2020 to 2023 BUICK ENCORE GX
- 2016 to 2023 BUICK ENVISION
- 2012 to 2019 BUICK LACROSSE
- 2020 BUICK LACROSSE
- 2013 BUICK LESABRE
- 2012 BUICK LUCERNE
- 2012 to 2020 BUICK REGAL
- 2018 BUICK REGAL TOURX
- 2020 BUICK REGAL TOURX
- 2012 to 2017 BUICK VERANO
- 2013 to 2019 CADILLAC ATS
- 2015 to 2018 CADILLAC ATS\-V
- 2020 to 2023 CADILLAC CT4
- 2020 to 2023 CADILLAC CT5
- 2013 to 2015 CADILLAC CT6
- 2016 to 2020 CADILLAC CT6
- 2021 CADILLAC CT6
- 2012 to 2019 CADILLAC CTS
- 2012 CADILLAC CTS\-V
- 2014 to 2016 CADILLAC CTS\-V
- 2018 CADILLAC CTS\-V
- 2012 CADILLAC DTS
- 2014 to 2017 CADILLAC ELR
- 2012 to 2023 CADILLAC ESCALADE
- 2012 to 2016 CADILLAC ESCALADE ESV
- 2017 to 2023 CADILLAC ESCALADE ESV
- 2012 to 2014 CADILLAC ESCALADE EXT
- 2012 to 2014 CADILLAC ESCALADE HYBRID
- 2021 CADILLAC ESCALADE NA
- 2023 CADILLAC LYRIQ
- 2012 to 2016 CADILLAC SRX
- 2017 to 2019 CADILLAC SRX
- 2012 CADILLAC STS
- 2018 CADILLAC XT4
- 2019 to 2023 CADILLAC XT4
- 2013 to 2016 CADILLAC XT5
- 2017 to 2023 CADILLAC XT5
- 2020 to 2023 CADILLAC XT6
- 2013 to 2019 CADILLAC XTS
- 2020 CADILLAC XTS
- 2014 to 2015 CHEVROLET 3500
- 2016 CHEVROLET 3500
- 2017 to 2019 CHEVROLET 3500
- 2020 CHEVROLET 3500
- 2021 CHEVROLET 3500
- 2022 CHEVROLET 3500
- 2016 CHEVROLET 4500
- 2017 to 2019 CHEVROLET 4500
- 2020 CHEVROLET 4500
- 2022 CHEVROLET 4500
- 2017 to 2023 CHEVROLET 4500HD
- 2017 to 2022 CHEVROLET 4500XD
- 2017 to 2023 CHEVROLET 5500HD
- 2018 to 2022 CHEVROLET 5500XD
- 2019 CHEVROLET 6500
- 2019 to 2023 CHEVROLET 6500HD
- 2012 to 2013 CHEVROLET AVALANCHE
- 2014 CHEVROLET AVALANCHE
- 2012 to 2013 CHEVROLET AVALANCHE 1500
- 2013 CHEVROLET AVALANCHE 2500
- 2012 to 2018 CHEVROLET AVEO
- 2019 to 2024 CHEVROLET BLAZER
- 2022 to 2023 CHEVROLET BOLT EUV
- 2017 to 2023 CHEVROLET BOLT EV
- 2018 CHEVROLET C3500
- 2012 to 2023 CHEVROLET CAMARO
- 2012 to 2018 CHEVROLET CAPRICE
- 2012 to 2017 CHEVROLET CAPRICE POLICE PURSUIT
- 2012 to 2018 CHEVROLET CAPTIVA
- 2012 CHEVROLET CAPTIVA SPORT
- 2014 to 2017 CHEVROLET CHEVEROLET SS
- 2017 CHEVROLET CHEYENNE
- 2015 to 2016 CHEVROLET CITY EXPRESS
- 2018 CHEVROLET CITY EXPRESS
- 2012 to 2017 CHEVROLET COBALT
- 2012 CHEVROLET COLORADO
- 2013 to 2014 CHEVROLET COLORADO
- 2015 to 2023 CHEVROLET COLORADO
- 2012 to 2023 CHEVROLET CORVETTE
- 2012 to 2019 CHEVROLET CRUZE
- 2012 to 2024 CHEVROLET EQUINOX
- 2024 CHEVROLET EQUINOX EV
- 2012 to 2021 CHEVROLET EXPRESS
- 2012 CHEVROLET EXPRESS 1500
- 2014 CHEVROLET EXPRESS 1500
- 2014 CHEVROLET EXPRESS 2500
- 2023 CHEVROLET EXPRESS 2500
- 2012 CHEVROLET EXPRESS 3500
- 2014 CHEVROLET EXPRESS 3500
- 2023 CHEVROLET EXPRESS 3500
- 2012 CHEVROLET EXPRESS 4500
- 2014 CHEVROLET EXPRESS 4500
- 2016 CHEVROLET EXPRESS 4500
- 2013 CHEVROLET EXPRESS CUTAWAY
- 2012 to 2023 CHEVROLET EXPRESS CUTAWAY VAN
- 2018 CHEVROLET G4500
- 2012 to 2020 CHEVROLET IMPALA
- 2016 to 2019 CHEVROLET LOW CAB FORWARD 3500
- 2016 to 2017 CHEVROLET LOW CAB FORWARD 4500
- 2016 to 2017 CHEVROLET LOW CAB FORWARD 5500
- 2018 CHEVROLET LOW CAB FORWARD 6500
- 2014 CHEVROLET LUMINA
- 2012 to 2023 CHEVROLET MALIBU
- 2013 to 2014 CHEVROLET MALIBU ECO
- 2016 to 2019 CHEVROLET MALIBU HYBRID
- 2014 to 2016 CHEVROLET N300
- 2018 CHEVROLET N300
- 2017 CHEVROLET N300 MAX
- 2021 CHEVROLET ONIX
- 2016 CHEVROLET OPTRA
- 2017 CHEVROLET ORLANDO
- 2016 to 2018 CHEVROLET S10
- 2012 to 2024 CHEVROLET SILVERADO 1500
- 2012 to 2024 CHEVROLET SILVERADO 2500
- 2012 to 2024 CHEVROLET SILVERADO 3500
- 2019 to 2023 CHEVROLET SILVERADO 4500
- 2019 to 2021 CHEVROLET SILVERADO 5500
- 2023 CHEVROLET SILVERADO 5500
- 2019 CHEVROLET SILVERADO 6500
- 2021 to 2023 CHEVROLET SILVERADO 6500
- 2012 to 2020 CHEVROLET SONIC
- 2013 to 2022 CHEVROLET SPARK
- 2014 to 2017 CHEVROLET SPARK EV
- 2018 CHEVROLET SS
- 2012 to 2023 CHEVROLET SUBURBAN
- 2021 to 2022 CHEVROLET SUBURBAN 1500
- 2012 to 2023 CHEVROLET TAHOE
- 2012 to 2013 CHEVROLET TAHOE HYBRID
- 2012 to 2016 CHEVROLET TAHOE POLICE PURSUIT
- 2013 to 2014 CHEVROLET TRAILBLAZER
- 2017 to 2020 CHEVROLET TRAILBLAZER
- 2021 to 2023 CHEVROLET TRAILBLAZER
- 2012 to 2024 CHEVROLET TRAVERSE
- 2013 to 2024 CHEVROLET TRAX
- 2012 to 2019 CHEVROLET VOLT
- 2019 CHEVROLET duplicate SILVERADO 5500
- 2012 to 2023 GMC ACADIA
- 2012 to 2013 GMC CANYON
- 2015 to 2023 GMC CANYON
- 2012 to 2015 GMC DENALI
- 2012 to 2013 GMC ENVOY
- 2017 to 2018 GMC G3500
- 2022 to 2023 GMC HUMMER EV PICKUP
- 2024 GMC HUMMER EV SUV
- 2012 to 2023 GMC SAVANA
- 2012 to 2017 GMC SAVANA 1500
- 2012 to 2018 GMC SAVANA 2500
- 2012 to 2018 GMC SAVANA 3500
- 2012 to 2024 GMC SIERRA 1500
- 2012 to 2024 GMC SIERRA 2500
- 2012 to 2024 GMC SIERRA 3500
- 2012 to 2020 GMC SIERRA DENALI
- 2012 to 2024 GMC TERRAIN
- 2022 GMC TERRAIN NA
- 2012 to 2013 GMC TOPKICK
- 2012 to 2023 GMC YUKON
- 2012 to 2013 GMC YUKON DENALI
- 2015 to 2019 GMC YUKON DENALI
- 2012 to 2018 GMC YUKON DENALI XL
- 2012 to 2013 GMC YUKON HYBRID
- 2012 to 2014 GMC YUKON XL
- 2015 to 2023 GMC YUKON XL
- 2012 GMC YUKON XL 1500
- 2012 to 2013 GMC YUKON XL 2500

JSON: [/v1/bulletins/10235798](/v1/bulletins/10235798)

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