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Service bulletin 11-00-89-005W

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10235798
Published by NHTSA2023-05-06
Manufacturer's number11-00-89-005W
Manufacturer's date2023-04-25
NHTSA componentUNKNOWN OR OTHER

NHTSA's summary

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Vehicles listed
BUICK CASCADA2016, 2017, 2018, 2019
BUICK ENCLAVE2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
BUICK ENCORE2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
BUICK ENCORE2023
BUICK ENCORE GX2020, 2021, 2022, 2023
BUICK ENVISION2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
BUICK LACROSSE2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
BUICK LACROSSE2020
BUICK LESABRE2013
BUICK LUCERNE2012
BUICK REGAL2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
BUICK REGAL TOURX2018
BUICK REGAL TOURX2020
BUICK VERANO2012, 2013, 2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC ATS-V2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CT42020, 2021, 2022, 2023
CADILLAC CT52020, 2021, 2022, 2023
CADILLAC CT62013 to 2015
CADILLAC CT62016, 2017, 2018, 2019, 2020
CADILLAC CT62021
CADILLAC CTS2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC CTS-V2012 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS-V2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS-V2018 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC DTS2012
CADILLAC ELR2014, 2015, 2016, 2017
CADILLAC ESCALADE2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CADILLAC ESCALADE ESV2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017, 2018, 2019, 2020, 2021, 2022, 2023
CADILLAC ESCALADE EXT2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE HYBRID2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE NA2021 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC LYRIQ2023
CADILLAC SRX2012, 2013, 2014, 2015, 2016
CADILLAC SRX2017 to 2019
CADILLAC STS2012
CADILLAC XT42018
CADILLAC XT42019, 2020, 2021, 2022, 2023
CADILLAC XT52013 to 2016
CADILLAC XT52017, 2018, 2019, 2020, 2021, 2022, 2023
CADILLAC XT62020, 2021, 2022, 2023
CADILLAC XTS2013, 2014, 2015, 2016, 2017, 2018, 2019
CADILLAC XTS2020
CHEVROLET 35002014 to 2015
CHEVROLET 35002016
CHEVROLET 35002017 to 2019
CHEVROLET 35002020
CHEVROLET 35002021
CHEVROLET 35002022
CHEVROLET 45002016
CHEVROLET 45002017 to 2019
CHEVROLET 45002020
CHEVROLET 45002022
CHEVROLET 4500HD2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET 4500XD2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET 5500HD2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET 5500XD2018, 2019, 2020, 2021, 2022
CHEVROLET 65002019
CHEVROLET 6500HD2019 to 2023
CHEVROLET AVALANCHE2012, 2013
CHEVROLET AVALANCHE2014
CHEVROLET AVALANCHE 15002012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVALANCHE 25002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVEO2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET BLAZER2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET BOLT EUV2022, 2023
CHEVROLET BOLT EV2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET C35002018
CHEVROLET CAMARO2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET CAPRICE2012 to 2018
CHEVROLET CAPRICE POLICE PURSUIT2012 to 2017
CHEVROLET CAPTIVA2012 to 2018
CHEVROLET CAPTIVA SPORT2012
CHEVROLET CHEVEROLET SS2014 to 2017
CHEVROLET CHEYENNE2017
CHEVROLET CITY EXPRESS2015, 2016
CHEVROLET CITY EXPRESS2018
CHEVROLET COBALT2012 to 2017
CHEVROLET COLORADO2012
CHEVROLET COLORADO2013 to 2014
CHEVROLET COLORADO2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET CORVETTE2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET CRUZE2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET EQUINOX2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET EQUINOX EV2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021
CHEVROLET EXPRESS 15002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS CUTAWAY2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS CUTAWAY VAN2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET G45002018
CHEVROLET IMPALA2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET LOW CAB FORWARD 35002016 to 2019
CHEVROLET LOW CAB FORWARD 45002016 to 2017
CHEVROLET LOW CAB FORWARD 55002016 to 2017
CHEVROLET LOW CAB FORWARD 65002018
CHEVROLET LUMINA2014
CHEVROLET MALIBU2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET MALIBU ECO2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MALIBU HYBRID2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET N3002014 to 2016
CHEVROLET N3002018
CHEVROLET N300 MAX2017
CHEVROLET ONIX2021
CHEVROLET OPTRA2016
CHEVROLET ORLANDO2017
CHEVROLET S102016 to 2018
CHEVROLET SILVERADO 15002012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 45002019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 55002019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 55002023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 65002019 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 65002021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
CHEVROLET SPARK2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
CHEVROLET SPARK EV2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SS2018
CHEVROLET SUBURBAN2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET SUBURBAN 15002021, 2022 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
CHEVROLET TAHOE HYBRID2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE POLICE PURSUIT2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TRAILBLAZER2013 to 2014
CHEVROLET TRAILBLAZER2017 to 2020
CHEVROLET TRAILBLAZER2021, 2022, 2023
CHEVROLET TRAVERSE2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET TRAX2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET VOLT2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
CHEVROLET duplicate SILVERADO 55002019
GMC ACADIA2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
GMC CANYON2012, 2013
GMC CANYON2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
GMC DENALI2012 to 2015
GMC ENVOY2012 to 2013
GMC G35002017 to 2018
GMC HUMMER EV PICKUP2022, 2023
GMC HUMMER EV SUV2024
GMC SAVANA2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
GMC SAVANA 15002012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 25002012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 35002012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
GMC TERRAIN NA2022 (the catalog's model; the bulletin names a series or trim of it)
GMC TOPKICK2012 to 2013
GMC YUKON2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
GMC YUKON DENALI2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI2015, 2016, 2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON HYBRID2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
GMC YUKON XL 15002012 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 25002012, 2013 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.