Service bulletin REV1 PC972 2023
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10235787 |
| Published by NHTSA | 2023-05-06 |
| Manufacturer's number | REV1 PC972 2023 |
| Manufacturer's date | 2023-04-04 |
| NHTSA component | WHEELS |
NHTSA's summary
Tire Replacement UPDATE April 4, 2023 Please discard earlier versions of this bulletin. The announcement from March 29, 2023 has been revised to include the following: • The labor operation has been increased from FRT 1.8 hours to 2.1 hours for this procedure • Claims that have processed and paid with the incorrect FRT will automatically be credited for appropriate reimbursement. No dealer action is necessary.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Wheels
| NISSAN FRONTIER | 2023 |
|---|---|
| NISSAN TITAN | 2023 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| PC972 2023 Titan | 2023-04-10. Service bulletin. Tire Replacement *****Dealer Announcement***** Nissan is updating the temporary Quality Assurance hold (PC972) on 723 specific 2023 Nissan Titan and Frontier vehicles identified in Service Comm to a dealer inventory Quality Action to replace all five (5) tires (including spare tire). Due to a manufacturing issue, which since has been corrected, the bead area of tires on affected vehicles may have been sliced during mounting, which could allow the rubber to separate from the bead steel reinforcement and potentially lead to tire rupture. Nissan’s investigation into this mounting issue is continuing at this time. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PC972 • New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). • Refer to NPSB 15-460 for additional information • Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to this quality action. 3. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 4. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle for sale. |
|---|---|
| PC972 2023 Titan | 2023-04-10. Service bulletin. Tire Investigation *****Dealer Announcement***** Nissan is committed to a high level of customer service and satisfaction. This commitment requires Nissan to periodically place certain vehicles on temporary Quality Assurance (QA) Hold to ensure that these vehicles, as delivered to our customers, meet our exacting standards and our customers’ expectations. Effective immediately, Nissan is placing a temporary Quality Assurance Hold on 723 specific 2023 Nissan Titan and Frontier vehicles identified in Service Comm due to an investigation of a potential mounting issue with certain tires. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. *****What Dealers Should Do***** 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PC972 • New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). • Refer to NPSB 15-460 for additional information • Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to this quality action. 3. Nissan is currently investigating a potential mounting issue with certain tires. Additional information on next steps will be provided as soon as possible. |
| NTB10-126C | 2023-03-07. Service bulletin. WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |