# Service bulletin B320123

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10235180
- Published by NHTSA: 2023\-05\-01
- Manufacturer's number: B320123
- Manufacturer's date: 2023\-03\-01
- NHTSA component: STEERING

## NHTSA's summary

When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10235180-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10235180-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering

## Vehicles listed

- 2023 BMW 230I
- 2021 to 2023 BMW 330E
- 2019 to 2023 BMW 330I
- 2021 to 2023 BMW 430I
- 2022 to 2023 BMW ALPINA XB7
- 2021 BMW B7 ALPINA
- 2022 to 2023 BMW I4
- 2021 to 2023 BMW M3
- 2020 to 2023 BMW M340I
- 2021 to 2023 BMW M4
- 2023 BMW M4 GT4
- 2021 to 2022 BMW M440I
- 2019 to 2023 BMW X5
- 2020 to 2022 BMW X6
- 2020 BMW X6 M
- 2019 to 2023 BMW X7
- 2019 to 2023 BMW Z4

## Recalls for the same vehicles and component

- [21V031000](/recalls/nhtsa/21V031000.md), 2021-01-29: STEERING:COLUMN
- [20V434000](/recalls/nhtsa/20V434000.md), 2020-07-28: STEERING:COLUMN; STEERING
- [2020267](/recalls/tc/2020267.md), 2020-06-16: Steering
- [20V355000](/recalls/nhtsa/20V355000.md), 2020-06-15: STEERING:LINKAGES:TIE ROD ASSEMBLY
- [2019470](/recalls/tc/2019470.md), 2019-09-25: Steering
- [19V631000](/recalls/nhtsa/19V631000.md), 2019-08-28: STEERING:RACK AND PINION:RACK

## Other bulletins for the same vehicles and component

- [B121425](/bulletins/11025830.md), 2025-12-01, Service campaign: STEERING. In certain driving situations there can be a loss of traction or wheel slip followed by a throttle or torque requirement that can potentially damage the axle shafts. Damage of the drive shaft can cause it to break.
- [B320123](/bulletins/11021817.md), 2025-08-13, Service bulletin: STEERING. When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
- [B320425](/bulletins/11018514.md), 2025-05-21, Service bulletin: STEERING. After prolonged straight\-ahead driving \(e.g. highway driving\), there may be a temporary, slightly noticeable increase in steering forces when steering out of the steering wheel center position. This minimally noticeable increase in steering forces is perceived as a slight, brief resistance. After overcoming this brief resistance when steering out of the steering wheel center position, no permanent increase in steering forces is noticeable.
- [B310223](/bulletins/11009555.md), 2024-11-01, Service bulletin: STEERING. When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard.
- [B360121](/bulletins/11000563.md), 2024-05-30, Service bulletin: STEERING. At low outside temperatures \(below 40 degrees F\) and slow driving speeds \(i.e. when parking, maneuvering\)with a large steering angle, the front end can be slightly axially misaligned.
- [B360121](/bulletins/10249018.md), 2024-02-01, Service bulletin: STEERING. At low outside temperatures \(below 40 degrees F\) and slow driving speeds \(i.e. when parking, maneuvering\)with a large steering angle, the front end can be slightly axially misaligned. This can be felt \(jerking\)/ heard via an acoustic acknowledgement \(clunk\) as seen at the 11 second mark of the video. See attached video V36 01 21.
- [B320223](/bulletins/10249017.md), 2024-02-01, Service bulletin: STEERING. SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one\-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one\-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended, not when the steering column is retracted. When the steering column starts to move in the extended direction, the humming noise can be heard. See attached video V32 04 23
- [B320523](/bulletins/10246223.md), 2023-12-06, Service bulletin: STEERING. BMW AG has issued a Delivery Stop \(effective November 17, 2023\) on certain Model Year 2024 BMWvehicles that were produced between August 18, 2023, and September 29, 2023. Do not deliver to a customer, a New, Certified Pre\-Owned or Used vehicle subject to a Delivery Stop,until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a DeliveryStop. The bulletin will be updated when additional information becomes available.
- [B612123](/bulletins/10245376.md), 2023-12-06, Service bulletin: STEERING. The steering wheel heating takes a long time to achieve the desired temperature.
- [B612123](/bulletins/10242701.md), 2023-09-25, Service bulletin: STEERING:STEERING WHEEL /HANDLE BAR:HAND HEATER/COOLER; STEERING. The steering wheel heating takes a long time to achieve the desired temperature.

JSON: [/v1/bulletins/10235180](/v1/bulletins/10235180)

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