# Service bulletin R89910

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10234654
- Published by NHTSA: 2023\-04\-24
- Manufacturer's number: R89910
- Manufacturer's date: 2017\-04\-10
- NHTSA component: STRUCTURE:BODY:TAILGATE

## NHTSA's summary

Volvo Car USA LLC and Volvo Car Canada LTD \(Volvo\) on behalf of Volvo Car Group, has decided to launch Recall R89910 on certain model year 2018 ? 2019 XC60 vehicles equipped with a Power Operated Tailgate \(POT\). Volvo has identified that the tailgate lifting arms \(drive units\) under certain conditions and cold temperatures may freeze. If this would occur, it may lead to noise or loss of function when operating the tailgate in freezing conditions with risk of separation of the tailgate lifting arms.In worst case scenario, this may result in complete separation of tailgate lifting arms with spring detaching and projecting in a rearward direction with significant force resulting in risk for personal injury.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10234654-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10234654-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame

## Vehicles listed

- 2018 to 2019 VOLVO XC60

## Recalls for the same vehicles and component

- [2019030](/recalls/tc/2019030.md), 2019-01-21: Structure
- [19V046000](/recalls/nhtsa/19V046000.md), 2019-01-18: STRUCTURE:BODY:TAILGATE

## Other bulletins for the same vehicles and component

- [35503.4.0](/bulletins/11033729.md), 2026-06-08, Service bulletin: STRUCTURE:BODY. This is a Technical Journal: Panoramic sunroof, sealing strip has a gap
- [33183.9.1](/bulletins/11031095.md), 2026-04-07, Service bulletin: STRUCTURE:BODY. This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service. If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.\&\#13;
- [36902](/bulletins/11027185.md), 2026-01-07, Service bulletin: STRUCTURE:BODY. This is a TJ \- Text plus 2 jpeg files and 1 mp4 file \- If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.\&\#13;
- [TJ36902.1.0\-2025\-10\-31](/bulletins/11026736.md), 2025-12-22, Service bulletin: STRUCTURE:BODY. This is a TJ \- Text plus 2 jpeg files and 1 mp4 file \- If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.
- [36277](/bulletins/11009818.md), 2024-11-05, Service bulletin: STRUCTURE:BODY. This is a Technical Journal: White patch defect in paint when removed rapgard. Expose vehicle to outside daylight for 48hrs.
- [TJ3627710](/bulletins/10241648.md), 2023-09-05, Service bulletin: STRUCTURE. Body, cab and interior.
- [TJ34071](/bulletins/10234710.md), 2023-04-24, Service bulletin: STRUCTURE:BODY:DOOR. Info request, loose door sealing strips
- [TJ35078](/bulletins/10234693.md), 2023-04-24, Service bulletin: STRUCTURE:BODY:DOOR. Rattling noise when closing front door.
- [PB23S29878](/bulletins/10234646.md), 2023-04-24, Service bulletin: FUEL SYSTEM, GASOLINE; STRUCTURE. Volvo Car USA LLC and Volvo Car Canada LTD \(Volvo\) on behalf of Volvo Car Corporation, has decided to launch Service Action S29878 on certain model year 2017 \- 2018 XC90, S90, V90, V90CC, XC60 vehicles. Volvo has identified that the lower flap in the capless unit that is located inside the fuel tank filler pipe, intermittently may not close completely after refueling. This could result in a Check Engine Light and Diagnostic Trouble Code ECM\-P0044200.
- [PBR89910](/bulletins/10234638.md), 2023-04-24, Service bulletin: STRUCTURE:BODY:TAILGATE. Revised US ordering instructions for 32136006. Following up on the Parts Bulletin dated March 22, 2019 regarding the above referenced part number: As described in the referenced Parts Bulletin, Volvo PS\&L removed the order block on March 25, 2019, and instituted a maximum daily order quantity of 10 units per day per retailer. Recall R89910: Tailgate Lift Arms Model Year 2018\-2019 XC60.

JSON: [/v1/bulletins/10234654](/v1/bulletins/10234654)

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