# Service bulletin PB39S39893

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10234648
- Published by NHTSA: 2023\-04\-24
- Manufacturer's number: PB39S39893
- Manufacturer's date: 2018\-02\-22
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Volvo Car USA LLC and Volvo Car Canada LTD \(Volvo\) on behalf of Volvo Car Corporation, has decided to launch Service Action S39893 on certain model year 2017 \- 2018 XC90 and 2018 XC60 and S90 vehicles. Volvo has identified that the Vehicle Connectivity Module \(VCM\) backup battery may be depleted while the vehicle is plugged in and charging the high voltage battery. This could result in a ?Volvo On Call Service Required? message displayed in the Driver Information Module \(DIM\). This condition has no effect on the vehicle?s drivability or performance.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10234648-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10234648-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2017 to 2018 VOLVO S90
- 2017 to 2018 VOLVO XC60
- 2017 to 2018 VOLVO XC90

## Recalls for the same vehicles and component

- [21V273000](/recalls/nhtsa/21V273000.md), 2021-04-21: ELECTRICAL SYSTEM:SOFTWARE
- [18V800000](/recalls/nhtsa/18V800000.md), 2018-11-13: ELECTRICAL SYSTEM:SOFTWARE

## Other bulletins for the same vehicles and component

- [34295.9.0](/bulletins/11031099.md), 2026-04-07, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: Text plus 2 attachments 1 PDF and 1 PNG \- High Voltage Battery repairs. Always repair the battery according to the methods in VIDA. This TJ is a guide to the kinds of repairs that can be done instead of a complete HV battery replacement.\&\#13; Parts, methods, and tools are now available to repair almost all faults within the High Voltage Battery.
- [36757](/bulletins/11028384.md), 2026-02-05, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: Text plus TJI 528994 \- Charge Lid Hard to open/close. begin with replacing the actuator in the lock mechanism
- [36916](/bulletins/11021914.md), 2025-08-18, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: VCM Backup Battery Replacement with VCM\-U105000. Replace the VCM Backup Battery and download the relevant Software.
- [35755](/bulletins/11020542.md), 2025-07-09, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: BEV and LR\-PHEV SW Update for High Voltage Battery Balancer. The Balancer software must be upgraded to version OTG\_192\-411899\-H00\-029 or higher
- [35755](/bulletins/11020526.md), 2025-07-09, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: BEV and LR\-PHEV SW Update for High Voltage Battery Balancer. The Balancer software must be upgraded to version OTG\_192\-411899\-H00\-029 or higher
- [36961](/bulletins/11016902.md), 2025-04-09, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: Improved 12V battery test in VIDA. Service:\&\#13; Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.\&\#13;
- [TJ 34295](/bulletins/11016900.md), 2025-04-09, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: High Voltage Battery repairs. Always repair the battery according to the methods in VIDA.
- [36757](/bulletins/11009515.md), 2024-10-30, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: Charge Lid Hard to open/close. begin with replacing the actuator in the lock mechanism
- [TJ36961.2.1\-2024\-08\-07](/bulletins/11007932.md), 2024-09-19, Other: ELECTRICAL SYSTEM. This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
- [TJ27536.21.1\-2024\-08\-07](/bulletins/11007925.md), 2024-09-19, Other: ELECTRICAL SYSTEM. Information about valid Software partnumbers to order and download Software for "PDS" Pre\-Delivery Service

JSON: [/v1/bulletins/10234648](/v1/bulletins/10234648)

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