# Service bulletin A23\-023

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10234629
- Published by NHTSA: 2023\-04\-22
- Manufacturer's number: A23\-023
- Manufacturer's date: 2023\-04\-12
- NHTSA component: ELECTRICAL SYSTEM:STARTER ASSEMBLY; ENGINE AND ENGINE COOLING

## NHTSA's summary

Service Bulletin \- The engine will not crank on initial startup after precipitation and sub\-freezing temperatures. Water can enter the starter motor, and when temperatures drop below freezing, the water will freeze inside the starter motor. This will prevent the starter from cranking the engine.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10234629-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10234629-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Engine, Starter

## Vehicles listed

- 2018 to 2023 HONDA ODYSSEY
- 2019 to 2023 HONDA PASSPORT
- 2016 to 2022 HONDA PILOT
- 2020 to 2023 HONDA RIDGELINE

## Other bulletins for the same vehicles and component

- [APaS07302019905](/bulletins/10163414.md), 2019-08-02, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:STARTER ASSEMBLY. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is investigating certain 2016\-2017 Pilot Tourings or Elites with a customer complaint of a no auto re\-start condition after going into an auto idle stop. Customer should have been able to re\-start the vehicle by placing the gear into the Park position and pressing the Start button. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [APaS07272018906](/bulletins/10143693.md), 2018-08-20, Service bulletin: ELECTRICAL SYSTEM:STARTER ASSEMBLY; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Dealer message \- American Honda Motor Co.\(AHM\) is investigating certain 2016 Pilots with a customer complaint of a no\-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- [APaS06252018903](/bulletins/10142660.md), 2018-07-16, Service bulletin: ELECTRICAL SYSTEM:STARTER ASSEMBLY; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Dealer Message \- American Honda Motor Co.\(AHM\) is investigating certain 2016 Pilots with a customer complaint of a no\-start condition that requires the 12V battery to be replaced. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- [APaS05102018902](/bulletins/10142619.md), 2018-07-16, Service bulletin: ELECTRICAL SYSTEM:STARTER ASSEMBLY. Dealer message \- American Honda Motor Co., Inc. \(AHM\) is investigating certain 2018 Odysseys \& Pilots with a customer complaint of the auto idle stop inoperative. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

JSON: [/v1/bulletins/10234629](/v1/bulletins/10234629)

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