# Service bulletin S2123000023

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10234407
- Published by NHTSA: 2023\-04\-17
- Manufacturer's number: S2123000023
- Manufacturer's date: 2023\-02\-02
- NHTSA component: SEATS; VEHICLE SPEED CONTROL

## NHTSA's summary

The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10234407-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10234407-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Seats, Throttle and cruise control

## Vehicles listed

- 2017 to 2023 CHRYSLER PACIFICA
- 2020 to 2023 CHRYSLER VOYAGER

## Recalls for the same vehicles and component

- [2026141](/recalls/tc/2026141.md), 2026-03-26: Seats And Restraints
- [2026003](/recalls/tc/2026003.md), 2026-01-05: Seats And Restraints
- [22V181000](/recalls/nhtsa/22V181000.md), 2022-03-24: SEATS:MID/REAR ASSEMBLY
- [18V332000](/recalls/nhtsa/18V332000.md), 2018-05-17: ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING
- [2017423](/recalls/tc/2017423.md), 2017-08-31: Seats And Restraints
- [2016336](/recalls/tc/2016336.md), 2016-06-29: Seats And Restraints

## Other bulletins for the same vehicles and component

- [S2523000057 REV.A](/bulletins/11034922.md), 2026-07-08, Service bulletin: SEATS. 1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.
- [S2523000057](/bulletins/11019763.md), 2025-06-26, Service bulletin: SEATS. 1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.
- [9100347 Rev 1](/bulletins/11017072.md), 2025-04-16, Other: SEATS. "3rd row headrest If you have customer with issue involving the 3rd row headrest not staying up. It has been determined that the issue is with the trim carpet the headrest strap goes through, not the headrest mechanism. Please do not replace the headrest/headrest mechanism and instead refer to SOL S2423000025 for the proper rework procedure that should be done"
- [S2423000002](/bulletins/11004838.md), 2024-07-16, Service bulletin: SEATS. 2 nd Row Seat Does Not Fold Using Easy Entry Handle.
- [S2423000025](/bulletins/11001200.md), 2024-06-07, Service bulletin: SEATS. "3rd Row Seat Headrest Will Not Stay Up On 60% Seat."
- [9100347](/bulletins/11000798.md), 2024-06-04, Service bulletin: SEATS. "3rd row headrest There is a GIMs \(NCAENGCHR24005807\) for an issue involving the 3rd row headrest not staying up. It has been determined that the issue is with the trim carpet the headrest strap goes through, not the headrest mechanism. Please do not replace the headrest/headrest mechanism and instead refer to SOL S2423000025 for the proper rework procedure that should be done"
- [S2323000075](/bulletins/10248570.md), 2024-01-08, Service bulletin: SEATS. 2nd Row Center Seat Lazy Or Slow When Folding.
- [0805323](/bulletins/10248024.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION; ELECTRICAL SYSTEM; WHEELS; STEERING; VEHICLE SPEED CONTROL. Radio S26.17 USB Software Update The customer may describe the following: ? Cluster and display do not shut off with engine off. ? Battery drain. ? SXM? radio shows one station on screen but is playing a different station. ? Navigation inoperative. ? Black or blank radio screen \(Rear View Camera \(RVC\) will still function normally\). ? Radio lockup \(RVC will still function normally\). ? No Verbal warnings on navigation. ? Surround sound inoperative. ? Blu\-ray? DVD unavailable. ? Listen in/Mirror feature inoperative. ? PHEV radio does not turn off when opening door or after charging. ? Audio Overlap between sources. ? Radio does not recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. ? Radio presets are not saving. ? Audio mute on calls \(Phone, SOS and Ecall\). ? Radio Resets \(Rear view camera will still function normally\). ? Radio screen freezes \(RVC will still function normally\). ? Audio disruptions. ? Wireless connectivity device disconnect. ? Wireless connectivity disconnecting. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? SXM? inoperative. ? Audio muted. ? Missing profiles icon. ? Cluster displays incorrect audio source. ? Radio is slow to respond. ? Steering wheel controls skipping SXM channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. The following software enhancements are available: ? Uconnect Phone improvements. ? Apple CarPlayT and Android AutoT improvements. ? Voice recognition command improvements. ? FOTA enhancements. This bulletin involves inspecting the software level and updating the software to S26.17.
- [S1808000152](/bulletins/10243131.md), 2023-10-02, Service bulletin: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL; BACK OVER PREVENTION. CEL \(Check Engine Lamp\) Illuminated, P057B Brake Pedal Position Sensor Performance
- [2308523](/bulletins/10242830.md), 2023-09-25, Service bulletin: VEHICLE SPEED CONTROL. Third Row Sunshade Tab Stuck Between Door Panel Customers may comment on the following: ? The third row window shade is stuck. This bulletin includes Inspecting and if necessary getting the window shade tab unstuck from the interior panel.

JSON: [/v1/bulletins/10234407](/v1/bulletins/10234407)

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