# Service bulletin PC972 2023 Titan

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10234092
- Published by NHTSA: 2023\-04\-10
- Manufacturer's number: PC972 2023 Titan
- Manufacturer's date: 2023\-03\-27
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; WHEELS

## NHTSA's summary

Tire Investigation \*\*\*\*\*Dealer Announcement\*\*\*\*\* Nissan is committed to a high level of customer service and satisfaction. This commitment requires Nissan to periodically place certain vehicles on temporary Quality Assurance \(QA\) Hold to ensure that these vehicles, as delivered to our customers, meet our exacting standards and our customers’ expectations. Effective immediately, Nissan is placing a temporary Quality Assurance Hold on 723 specific 2023 Nissan Titan and Frontier vehicles identified in Service Comm due to an investigation of a potential mounting issue with certain tires. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. \*\*\*\*\*What Dealers Should Do\*\*\*\*\* 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PC972 • New vehicles in dealer inventory can also be identified using DBS \(Sales\-\> Vehicle Inventory, and filter by Open Campaign\). • Refer to NPSB 15\-460 for additional information • Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to this quality action. 3. Nissan is currently investigating a potential mounting issue with certain tires. Additional information on next steps will be provided as soon as possible.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10234092-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10234092-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals, Wheels

## Vehicles listed

- 2023 NISSAN FRONTIER
- 2023 NISSAN TITAN

## Other bulletins for the same vehicles and component

- [NTB23\-018G](/bulletins/10251535.md), 2024-03-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23\-018.
- [NTB23\-004A](/bulletins/10251534.md), 2024-03-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). MISSING OR CORRUPTED MAP DATA This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB23\-018F](/bulletins/10249914.md), 2024-02-08, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23\-018.
- [NTB23\-018E](/bulletins/10242148.md), 2023-09-09, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB23\-018D](/bulletins/10242141.md), 2023-09-09, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [PC982 2022\-2023](/bulletins/10239067.md), 2023-07-11, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Automatic Park Function Voluntary Service Campaign \*\*\*\*\*Dealer Announcement\*\*\*\*\* Nissan is conducting a service campaign on certain specific MY2022\-2023 Nissan Frontier and MY2023 Nissan Titan vehicles identified in Service Comm and National Service History – Open Campaigns. Factory mode may have been left active resulting in a disabled Auto Park function. Dealers will inspect, and if necessary, remedy the vehicle by configuring the Automatic Park Function. \*\*\*\*\*What Dealers Should Do\*\*\*\*\* 1. Verify if vehicles are affected by this service campaign using Service Comm or DBS National Service History – Open Campaigns I.D. PC982 • New vehicles in dealer inventory can also be identified using DBS \(Sales\-\> Vehicle Inventory, and filter by Open Campaign\). • Refer to NPSB 15\-460 for additional information • Please continue to check newly arriving inventory for campaign applicability. 2. If a retailed vehicle affected by this Campaign ID visits the dealer for service, the dealer should inform the customer about the service campaign and communicate that the configuration update is available. 3. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle to the customer.
- [PC928\_PC975 2022](/bulletins/10237595.md), 2023-06-08, Service bulletin: TRAILER HITCHES; EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Trailer Hitch Owner’s Manual Supplement \& Label Voluntary Service Campaign \*\*\*\*\*Dealer Announcement\*\*\*\*\* Nissan is conducting a service campaign \(PC928\) to provide owners of certain 2022 Nissan Frontier Crew Cab SV Long Wheel Base vehicles with a supplement to be placed with the Owner’s Manual and a warning label to be applied to the trailer hitch. In addition, under service campaign \(PC975\), Nissan will provide owners of certain 2022\-2023 Nissan Frontier Crew Cab SV Long Wheel Base vehicles with a supplement to be placed with the Owner’s Manual \(Note: these hitches were previously labeled and these owners do NOT require a warning label for the trailer hitch\). The information contained in the Owner’s Manual supplement revises or adds to the “Towing a Trailer”, Towing Safety”, “Trailer hitch” and “Class IV hitch” sections of the “Technical and consumer information” section of the Owner’s Manual. The supplement and the label will remind current and future operators that the trailer hitch should not be removed or replaced. \*\*\*\*\*What Dealers Should Do\*\*\*\*\* 1. If a dealer receives a supplemental Owner’s Manual addendum for a vehicle they have retailed, currently have in their new vehicle or pre\-owned inventory, or a Nissan Rental Car \(NRC\), the dealer should either forward the owner’s manual addendum to the current owner or add the addendum to the Owner’s Manual in the glove box of any affected vehicle they currently control.
- [NTB22\-103A](/bulletins/10237571.md), 2023-06-07, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT. INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [REV1 PC972 2023](/bulletins/10235787.md), 2023-05-06, Service bulletin: WHEELS. Tire Replacement UPDATE April 4, 2023 Please discard earlier versions of this bulletin. The announcement from March 29, 2023 has been revised to include the following: • The labor operation has been increased from FRT 1.8 hours to 2.1 hours for this procedure • Claims that have processed and paid with the incorrect FRT will automatically be credited for appropriate reimbursement. No dealer action is necessary.
- [NTB23\-039](/bulletins/10235786.md), 2023-05-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. INFOTAINMENT SYSTEM, TELEMATICS COMMUNICATION UNIT, AND RELATED WIRE HARNESS DIAGNOSIS AND REPAIR SERVICE INFORMATION Refer to the 2021 Titan ESM when performing diagnosis or repair of the Infotainment System, Telematics Communications Unit \(TCU\), and/or any related wire harness on an APPLIED VEHICLE.

JSON: [/v1/bulletins/10234092](/v1/bulletins/10234092)

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