# Service bulletin NTB23\-018

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10234078
- Published by NHTSA: 2023\-04\-10
- Manufacturer's number: NTB23\-018
- Manufacturer's date: 2023\-03\-08
- NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT

## NHTSA's summary

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and “bug” fixes. IMPORTANT: If the customer is experiencing a software related concern, refer to NTB21\-038 to verify if the customer concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10234078-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10234078-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2014 to 2021 NISSAN ALTIMA
- 2018 to 2023 NISSAN ARMADA
- 2014 to 2023 NISSAN FRONTIER
- 2015 to 2017 NISSAN JUKE
- 2018 to 2023 NISSAN KICKS
- 2018 to 2023 NISSAN LEAF
- 2016 to 2023 NISSAN MAXIMA
- 2015 to 2023 NISSAN MURANO
- 2015 to 2021 NISSAN NV
- 2015 to 2021 NISSAN NV200
- 2015 to 2019 NISSAN NV200 TAXI
- 2017 to 2020 NISSAN PATHFINDER
- 2022 to 2023 NISSAN PATHFINDER
- 2014 to 2023 NISSAN ROGUE
- 2017 to 2022 NISSAN ROGUE SPORT
- 2016 to 2023 NISSAN SENTRA
- 2017 to 2023 NISSAN TITAN
- 2016 NISSAN TITAN XD
- 2020 to 2023 NISSAN TITAN XD
- 2015 to 2023 NISSAN VERSA
- 2015 to 2019 NISSAN VERSA NOTE
- 2022 to 2023 NISSAN redundant ALTIMA

## Recalls for the same vehicles and component

- [26V455000](/recalls/nhtsa/26V455000.md), 2026-07-15: EQUIPMENT:OTHER:LABELS
- [25V655000](/recalls/nhtsa/25V655000.md), 2025-09-30: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- [24V700000](/recalls/nhtsa/24V700000.md), 2024-09-19: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE
- [2023078](/recalls/tc/2023078.md), 2023-02-17: Accessories
- [23V093000](/recalls/nhtsa/23V093000.md), 2023-02-16: ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
- [23V048000](/recalls/nhtsa/23V048000.md), 2023-02-02: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- [2022675](/recalls/tc/2022675.md), 2022-11-24: Electrical
- [22V875000](/recalls/nhtsa/22V875000.md), 2022-11-23: ELECTRICAL SYSTEM:WIRING
- [22V527000](/recalls/nhtsa/22V527000.md), 2022-07-21: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [2022017](/recalls/tc/2022017.md), 2022-01-21: Electrical

## Other bulletins for the same vehicles and component

- [NTB23\-048A](/bulletins/11031703.md), 2026-04-29, Service bulletin: ELECTRICAL SYSTEM. DTC P17F4 STORED IN THE TCM IF YOU CONFIRM The customer reports transmission vibration when accelerating, HINT: Vibration occurs during quick reacceleration after braking, during a 2\-1 downshift of the auxiliary gearbox. AND DTC P17F4 for “AUXILIARY GEARBOX \(CL JUDDER\)” is stored in the TCM. · If DTCs other than P17F4 are stored, this bulletin does not apply. Refer to the ESM for further diagnostic information. ACTION Refer to the Repair Overview on page 2 to determine if this bulletin applies. IMPORTANT: The purpose of ACTION \(above\) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
- [NTB15\-049CC](/bulletins/11031699.md), 2026-04-29, Service bulletin: ELECTRICAL SYSTEM. TELEMATICS SERVICE INFORMATION HINT: This bulletin applies to vehicles equipped with a 4G network compatible TCU. TCUs compatible with 3G network only are no longer supported. SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit \(TCU\). With an active NissanConnect® Services subscription, the TCU communicates with the NissanConnect® Services Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set\-up and maintain the telematics system for the APPLIED VEHICLES. · A table has been provided on the next page that lists the steps required to successfully configure a TCU after it has been replaced. · A CHECK\-OFF SHEET has been provided on page 20 to print and check off steps as they are performed. Staple the completed CHECK\-OFF SHEET to the repair order.
- [NTB25\-030A](/bulletins/11024395.md), 2025-10-21, Service bulletin: ELECTRICAL SYSTEM. STEERING WHEEL SWITCH BUTTONS INOPERATIVE, STICKING, OR NOT CLICKING WHEN PRESSED IF YOU CONFIRM The customer states that any of the steering wheel switch buttons are inoperative, sticking, or not clicking when pressed. ACTION Follow the SERVICE PROCEDURE to: 1. Remove the steering wheel assembly. 2. Replace the switch assembly on the steering wheel assembly. HINT: The switch assembly includes switches for both sides of the steering wheel. 3. Reinstall the steering wheel assembly. IMPORTANT: The purpose of ACTION \(above\) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB25\-014](/bulletins/11015917.md), 2025-03-25, Service bulletin: ELECTRICAL SYSTEM. REAR VIEW CAMERA IS INOPERATIVE OR "X" IS DISPLAYED WHEN SHIFTING INTO REVERSE IF YOU CONFIRM The Rear View Camera is inoperative or an "X" is displayed when shifting into reverse, AND There is corrosion at the Rear View Camera wiring harness connector D504 \(Figure 2 on page 2\). ACTION 1. Replace the Wiper Grommet Seal, the Rear Camera Harness, add Rear Camera Wiring Harness Dampers and, if there are signs of corrosion in the camera connector, the Camera. 2. Add Drain holes to the bottom of the rear door.
- [NTB19\-042F](/bulletins/11014472.md), 2025-02-25, Service bulletin: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; ELECTRICAL SYSTEM; SERVICE BRAKES. AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera \(see Figure 1\) SERVICE INFORMATION If the Automatic Emergency Braking \(AEB\) warning light or is blinking \(but not illuminated steadily\) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions: • When contamination or foreign material adhere to the lane camera viewing window on the windshield. • When driving while it is snowing or when frost forms on the lane camera viewing window on the windshield. • When the lane camera viewing window on the windshield is temporarily fogged up. Figure 1 Nissan Bulletins are intended for use by qualified technicians, not 'do\-it\-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know\-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. HINT: o Refer to the applicable ESM for diagnosis if DTCs are present in the Laser/Radar, ICC/ADAS, or Lane Camera systems. o For further information: • Refer to the following pages. • Use the search keyword “blinking” in the ESM.
- [NTB19\-033G](/bulletins/11014471.md), 2025-02-25, Service bulletin: SERVICE BRAKES; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; ELECTRICAL SYSTEM. INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION \(on the next page\) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do\-it\-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know\-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. The customer states that the ICC stopped working while driving, OR The customer states that the AEB/FEB warning light is ON, or turned ON, while driving \(Figure 1\), OR The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving \(Figure 2\). AND DTC C1A16, C1A16\-97, C2582, or C2582\-97 is the ONLY DTC stored. Figure 1 Figure 2 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual
- [NTB25\-007](/bulletins/11014075.md), 2025-02-10, Service bulletin: ELECTRICAL SYSTEM; ENGINE. MIL ON WITH DTC P0196 STORED IN THE ECM IF YOU CONFIRM The MIL is ON with DTC P0196 for “EOT SENSOR” stored in the ECM. HINT: DTC P0012 for “INTAKE VALVE TIMING CONTROL B1” may be stored along with P0196 for “EOT SENSOR”. ACTION Follow the SERVICE PROCEDURE in this bulletin to diagnose DTC P0196 for “EOT SENSOR”. • Disregard P0012 if stored along with P0196. • Do not follow the service information in the ESM when diagnosing P0196. • The ESM information will be updated at a later date.
- [NTB24\-062](/bulletins/11014072.md), 2025-02-10, Emissions: ELECTRICAL SYSTEM; ENGINE. VOLUNTARY EMISSIONS RECALL CAMPAIGN 2018\-2019 TITAN DIESEL; PM SENSOR ECM REPROGRAM INTRODUCTION Nissan is conducting this voluntary emissions recall campaign on certain specific model year 2018\-2019 Titan XD vehicles equipped with a diesel engine, to reprogram the Engine Control Module \(ECM\). This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PD129 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems \(DBS\) National Service History for the campaign status on each vehicle falling within the range of this voluntary emissions recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient \(tourist\) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.
- [NTB21\-040B](/bulletins/11013265.md), 2025-01-30, Service bulletin: ELECTRICAL SYSTEM. DTCS B2740\-87, B2744\-87, AND/OR B274D\-87 STORED IF YOU CONFIRM Any of the following DTCs are stored: • B2740\-87 \(TCU\) • B2744\-87 \(BCM\) • B274D\-87 \(Combination Meter\) ACTION Follow the SERVICE PROCEDURE to reprogram the Sonar Control Unit, if applicable. IMPORTANT: The purpose of ACTION \(above\) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
- [NTB20\-066C](/bulletins/11009069.md), 2024-10-22, Service bulletin: LANE DEPARTURE: ASSIST; LANE DEPARTURE: WARNING; ELECTRICAL SYSTEM. LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used. • For all other models/model years, consult the Electronic Service Manual \(ESM\).

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