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Service bulletin LI49.20-N-075995

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10233787
Published by NHTSA2023-04-05
Manufacturer's numberLI49.20-N-075995
Manufacturer's date2023-03-08
NHTSA componentFUEL SYSTEM, DIESEL; ENGINE AND ENGINE COOLING

NHTSA's summary

Complaint Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset. Information: All fault codes in AdBlue® (SCR) control unit have been processed and rectified; however fault code P13DF00 remains active and stored in the AdBlue® (SCR) control unit. Cause The procedure for resetting the SCR/AdBlue® warning message with XENTRY Diagnosis has not been carried out. Information: In order to reset the SCR/AdBlue® warning message for SCR Generation 4, the AdBlue® system needs to be checked. Remedy Follow Diagnostic Instructions

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine, Fuel system

Trouble codes named

P13DF

Vehicles listed
MERCEDES-BENZ SPRINTER 15002019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ SPRINTER 25002019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ SPRINTER 35002019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ SPRINTER 45002019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V4440002023-06-26. FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
20233532023-06-23. Fuel System
20204652020-10-01. Fuel System
20V5950002020-09-29. FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
20V4530002020-08-04. FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
20200592020-02-13. Engine
20200582020-02-13. Engine
20V0790002020-02-12. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
20V0780002020-02-12. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE); ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
20195632019-11-08. Fuel System

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
LI09_41-N-079165_2_en2026-09-04. Service bulletin. Complaint Low Coolant warning with possible engine misfire caused by a leaking Charge Air Cooler (Intercooler), accompanied by one or more of the following possible fault codes related to the coolant system: P30040B: Component 'Temperature sensor downstream of charge air cooler' has an open circuit or short circuit to positive. P25567B: Sensor 'Coolant level' has a malfunction. The fluid level is too low. Cause The potential causes for this topic are: A. A leak in the Coolant System, other than the Charge Air Cooler. B. An Internal leak of the Charge Air Cooler. C. An unapproved/aftermarket upfit or modification to the coolant system. Remedy A. A leak in the Coolant System, other than the Charge Air Cooler 1. Complete a coolant system pressure test: •Refer to WIS Doc AR20.00‑D‑1011TS ‑ Check engine cooling system for leak tightness. •Use Tester Cap 210 589 00 91 and Pressure Pump 124 589 24 21 00. •Apply test pressure to the engine cooling system. Do not exceed the specified test pressure of 1.5 Bar to prevent damage to the engine cooling system. •Perform a visual check on the top and bottom of the engine compartment and in the vehicle interior. •If coolant loss or pressure loss is present, perform suitable repair measures depending on the vehicle equipment. •If NO signs of coolant loss are found but pressure loss is present, proceed to Step B. B. An Internal leak of the Charge Air Cooler 1. Inspect the Charge Air Cooler for an internal leak: •Remove either the Throttle Valve or Charge Air Temperature Sensor to inspect for coolant loss. See attachments for the failed Charge Air Cooler. •If coolant is found inside the Charge Air Cooler: •Perform a manual compression test to confirm the absence of internal engine failures per WIS Doc AR01.00‑D‑1201TSM ‑ Check compression pressure. •Remove and clean any coolant present in the Charge Air System, Intake System, and Cylinders. •Replace the Charge Air Cooler, the glow plugs, and then conduct an oil and filter change. Refer to AR09.41‑D‑6817TSM ‑ Remove/install charge air cooler. •If coolant is not found inside the Charge Air Cooler, proceed to Step C. C. An unapproved/aftermarket upfit or modification to the coolant system 1. Inspect the Coolant system for any unapproved/aftermarket upfits or modifications: •See the Attachments for examples of non‑approved upfits or modifications. •Note: The OM654 cannot have any aftermarket modifications made to the coolant system per the Body and Equipment Guidelines (BEG) under 4.4.3 Engine Cooling, "Do not make modifications to the cooling system (cooler components, air ducting, hose, and other detachable parts that are part of the cooling system)". •If there are modifications made to the coolant system that violate the BEG, do not complete any repairs on the system under warranty until either your Vans Aftersales Business Development Manager (VABDM) or facing Field Service Engineer (FSE) reviews the vehicle.
LI07_02-N-079573_2_en2026-09-03. Service bulletin. Oil Leak at Crankcase Near the High-pressure Fuel Pump OM654 Complaint Visible oil leak at the crankcase near the mounting area of the high‑pressure fuel pump on OM654 engines. Cause Oil leakage near the high‑pressure fuel pump may result from insufficient sealing performance of the jump shaft seal and/or reduced sealing effectiveness at the interface between the high‑pressure fuel pump and crankcase. Relative movement of the high‑pressure fuel pump within the crankcase bore may reduce sealing effectiveness at the pump‑to‑crankcase interface and promote oil migration during engine operation. Remedy Install a new high‑pressure fuel pump together with the design‑optimized sealing ring.
LI09.41-N-0806662026-07-02. Service bulletin. Check engine light with reduced power –P300A6D due to charge air system contamination Complaint The check engine light is activated, accompanied by fault code 'P300A6D The boost pressure is too low', indicating reduced boost pressure. Cause Charge air system restriction due to contamination: • Oil mist from the crankcase ventilation system can enter the intake tract and deposit within the charge air system • Under high thermal load and with soot-laden or aged engine oil, these deposits may carbonize • Carbonized deposits can loosen and accumulate in the charge air cooler and related components • This can result in partial or complete restriction of the charge air cooler, leading to underboost conditions and fault codes such as P300A6D Contributing factors may include: • High engine load operating profiles • Extended oil service intervals or degraded engine oil condition Remedy Prerequisite: Complete all guided diagnostic test steps for fault code P300A6D in Xentry Diagnostics and follow LI09.40-N-079144 before performing the repairs below. If carbonized oil deposits or restriction are identified within the charge air system: 1. Replace the following components as a set: • Charge air cooler • Exhaust turbocharger • Charge air pipe upstream of the charge air cooler 2. After completing repairs: • Perform engine oil and filter replacement using an approved specification oil. Approved oil specifications: • MB 229.52 SAE 5W-30 - BB00.40-P-0229-52A • MB 229.51 SAE 5W-30 - BB00.40-P-0229-51A 3. Perform control unit adaptations: • Reset intake air system adaptation values • Reset low-pressure exhaust gas recirculation (EGR) adaptation values 4. After repair completion: • Perform a test drive • Verify that the fault code does not return 5. If the vehicle is within warranty and the charge air cooler is determined to be obstructed by debris, use damage code 50301 B2 when submitting the warranty claim. Notes: • Additional component replacement is not required unless supported by further diagnostic results. • Do not replace the charge air distributor pipe or Clean Air Line unless additional faults (for example, air mass-related faults) are present. • After replacement of components, ensure proper initialization and learning procedures are completed in the control unit. • Creation of an XENTRY TIPS case is not required for this condition. • Please review the attached photos for previously identified causes of these fault codes.
LI05.30-N-0805182026-07-02. Service bulletin. OM654 Extended engine crank or starting concerns and/or poor running characteristics Complaint One or more of the following may be reported: • Extended crank or hard start • Rough idle or misfire like condition • Engine stalls during low-speed maneuvering Cause In some cases, one or more exhaust valves may be leaking due to: • Burnt exhaust valve seat rings • Burnt valve faces • Heavy carbon buildup on the exhaust valve seat leading to poor sealing Remedy Follow the steps below in order. Do not replace components before completing verification. 1. Initial check • Perform a quick test with XENTRY Diagnosis • Check for stored or pending fault codes 2. Fuel system verification • Using XENTRY Diagnosis, monitor actual values during cranking under: “Engine start – starter turning, engine not starting” • Check rail pressure during cranking Evaluation: • If rail pressure is below specification: diagnose fuel system per WIS • If rail pressure is within expected range (approximately 250 to 300 bar): proceed with mechanical checks 3. Compression evaluation Perform compression test per WIS (engine at operating temperature if possible): • Manual compression test per WIS doc AR01.00-D-1201TSM • If compression is out of specification, continue to leak down testing 4. Cylinder leakage test • Perform cylinder leakage test on all cylinders per WIS doc AR01.00-D-1300TSM • Ensure test equipment is calibrated before testing Evaluation: • Leakage confirmed through exhaust path → suspect exhaust valve sealing • Leakage into crankcase → do not proceed; submit TIPS case for further direction 5. Additional validation (if needed) • Smoke test may be used to confirm leakage path Repair If leaking or burnt exhaust valves are confirmed: • Replace the complete cylinder head assembly with valves pre-installed Do not attempt partial repair of affected valves or seats.
LI47_00-N-0695652026-07-02. Service bulletin. Fuel Level Unchanged After Refueling Complaint The customer reports that the fuel gauge shows inaccurate readings or remains unchanged after refueling. Cause A. The Fuel Supply Control Unit (FSCU) fails to detect a refueling event B. The Fuel Level Sensor provides incorrect readings due to mechanical interference or installation issues
LI09.40-N-0791442026-07-02. Service bulletin. Complaint The check engine light is activated, accompanied by one or more of the following fault codes related to the Boost Pressure Positioner: • P300A6D The boost pressure is too low. Charge Air Cooler. • P300974 Component 'Boost pressure positioner' has a malfunction. The boost pressure is too low. • P300DFB Component 'Boost pressure positioner' has a malfunction. • P300DE8 Boost pressure control A has a malfunction after the cold start. Cause The potential causes for these fault codes are: A. Leak or Blockage in the Intake or Charge Air System: This can prevent the proper flow of air, affecting the boost pressure. B. Insufficient Source Vacuum, Vacuum Leak, or Sticking/Weak Vacuum Component: These issues can prevent the boost pressure positioner from functioning correctly. • For Model Year 2023-Cuurent vehicles operating at approximately 4,000 ft elevation or above, reduced ambient pressure and/or high brake demand may contribute to reduced available vacuum differential and under boost com-plaints, even when no discrete vacuum component failure is identified. C. Internal Malfunction of the Boost Pressure Positioner: The component itself may be faulty. D. Internal Defect with the Variable Turbine Geometry (VTG) System inside the Turbocharger: Issues within the turbo-charger can affect boost pressure control. Remedy A. Leak or Blockage in the Intake or Charge Air System 1. Perform a Pressurized Smoke Test: •Conduct a smoke test on the intake, the charge air system, and the exhaust to identify any leaks.
LI07.16-N-0807322026-07-02. Service bulletin. Complaint The customer reports that the engine cranks but does not start, or only starts after extended cranking. A check engine light may be present, and fault codes P300616 (The fuel pressure in the system is too low) and/or P300617 (The fuel pressure in the system is too low) may be stored, along with other fuel pressure-related fault codes. Cause Insufficient high-pressure fuel build-up during engine cranking. The fuel system does not achieve the required rail pressure of >120 bar, preventing engine start. This condition may be caused by internal leakage within the fuel injection system, inadequate fuel supply from the low-pressure circuit, or a malfunction of the high-pressure fuel pump. Remedy 1. Verify high-pressure fuel rail pressure during engine cranking using XENTRY actual values. • Evaluate the actual value “The starter turns and the combustion engine does not start” and monitor high-pressure fu-el rail pressure during cranking. (See attachment: XENTRY actual values – rail pressure not reaching >120 bar) • The system must achieve a minimum of >120 bar in order to enable engine start. → If the specified rail pressure is not achieved, perform the following checks: 2. Check low-pressure fuel supply • Verify fuel quality (color, clarity, separation, contamination) • Inspect fuel tank, fuel filter, and low-pressure fuel pump for debris, restriction, or damage • Measure low-pressure fuel supply before and after the fuel filter and confirm values are within specification • Perform a fuel volume test at the high-pressure pump inlet to ensure adequate delivery • Verify that the injector leak line is installed correctly, remains unmodified, and is not restricted or kinked → If low-pressure fuel supply is not within specification: Repair as necessary and recheck high-pressure fuel build-up 3. Check for internal leakage within the fuel injection system • Perform a fuel injector leak/return test using XENTRY • Evaluate injector leak-back during cranking NOTE: If the combustion engine does not start, perform the test by cranking the engine 3–4 times for approximately 15 seconds each, instead of allowing the engine to run for approximately 60 seconds → If injector leakage is present: Replace the affected injector(s) and perform injector teach-in 4. Check high-pressure fuel system • If no leakage is identified and low-pressure supply is sufficient, evaluate high-pressure fuel generation → If high-pressure fuel system does not generate sufficient pressure: Replace the high-pressure fuel pump 5. Final verification • Verify that rail pressure exceeds >120 bar during cranking • Confirm the engine starts normally without extended crank • Clear fault codes and perform final validation
LI07.16-N-0807312026-07-02. Service bulletin. Complaint The customer reports an exhaust odor from the engine compartment, potentially accompanied by a check engine light and/or engine misfire. Cause The injector hold-down may fracture due to material-related factors, allowing the injector to lift from its seat and resulting in combustion gas leakage past the sealing interface. Remedy Carry out repair measures in accordance with the extent of damage determined during inspection. Replace only tho-se components identified as faulty or compromised by the failure, including the fuel injector, sealing ring, injector hold-down, hold-down bolt, high-pressure fuel line(s), and, if required, the fuel distributor (rail). All work involving fuel injector removal and installation must be carried out in accordance with WIS document AR07.16-D-1020TSM. Particular attention must be given to the proper preparation of the injector bore and sealing in-terface. All carbon deposits, combustion residue, and surface contamination must be fully removed to ensure correct injector seating and sealing integrity, thereby preventing combustion gas blow-by and repeat failure.
LI49.20-N-078466_42026-06-02. Service bulletin. Check engine light with fault code P3005CA in MRD1 (CDI) Complaint The check engine light is on, with a possiblility in a reduction of power and the presence of soot in the exhaust system. Fault code P3005CA: The diesel particulate filter efficiency is insufficient. Additional information: Additional fault codes may be present, related to the Diesel Particulate Filter (DPF) system or the Exhaust Gas Recirculation (EGR) system. Cause This fault code sets due to the following factors: 1. Damage to the Diesel Particulate Filter (DPF) unit. 2. The N74 (Soot Particulate Sensor Control Unit) identifies soot or debris located downstream of the SCR Catalyst (underbody). Remedy Note: The guided tests for fault code P3005CA have been revised in the XENTRY unit. It is important to complete these guided tests thoroughly. TIPS cases are NO longer required unless there is an absence of soot at the outlet of the Diesel Particulate Filter (DPF) unit. If there are any other fault codes present for component 'N74 (Soot Particulate Sensor Control Unit)', process these first. 1. Damage to the Diesel Particulate Filter (DPF) unit. • Complete the XENTRY guided tests: • Check the Exhaust system for leaks - Perform a visual inspection of the exhaust system from the Combustion Engine to Diesel Particulate Filter (DPF). Verify that there are no external damages and that all clamps and sensors are installed and leak-free. • Check component 'Exhaust pipe and Filter screen of Exhaust Gas Recirculation (low pressure)' for carbon fouling. If no soot is present at the Tailpipe outlet, recommended to separate the exhaust pipe downstream of the Diesel Particulate Filter (DPF) at the outlet to inspect.
LI4700N0695652026-05-02. Service bulletin. Complaint The customer reports that the fuel gauge shows inaccurate readings or remains unchanged after refueling. Cause A. The Fuel Supply Control Unit (FSCU) fails to detect a refueling event. B. The Fuel Level Sensor provides incorrect readings.