# Service bulletin SSM 51431

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10233699
- Published by NHTSA: 2023\-04\-04
- Manufacturer's number: SSM 51431
- Manufacturer's date: 2023\-03\-10
- NHTSA component: ELECTRICAL SYSTEM:STARTER ASSEMBLY

## NHTSA's summary

Some 2023 F\-150 vehicles built on or before 28\-Feb\-2023 at Kansas City Assembly Plant or 07\-Mar\-2023 at Dearborn Truck Plant, 2023 F\-150 Lightning vehicles built on or before 13\-Dec\-2022, and 2023 Bronco vehicles may experience inoperative remote start and/or remote lock and unlock through FordPass. Diagnostic trouble codes \(DTCs\) U0146:09 may be stored in the telematics control unit \(TCU\), and U2402:00 and/or U2402:92 may be stored in the gateway module \(GWM\). Inform the customer they can continue to drive the vehicle. A solution is planned for deployment via Ford Power\-Up software updates delivered over\-the\-air \(OTA\) beginning April 2023. Software will update automatically on vehicles connected to FordPass. Monitor OASIS for additional updates. Schedule an appointment in April 2023 for customers that are not connected to FordPass once the repair is available.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10233699-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10233699-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Starter

## Trouble codes named

U0146, U2402

## Vehicles listed

- 2023 FORD BRONCO
- 2023 FORD F\-150 LIGHTNING BEV

JSON: [/v1/bulletins/10233699](/v1/bulletins/10233699)

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