# Service bulletin SA\-016\-23

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10233669
- Published by NHTSA: 2023\-04\-04
- Manufacturer's number: SA\-016\-23
- Manufacturer's date: 2023\-03\-21
- NHTSA component: EQUIPMENT:ELECTRICAL

## NHTSA's summary

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10233669-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10233669-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2016 to 2021 MAZDA CX\-3
- 2020 to 2023 MAZDA CX\-30
- 2013 to 2023 MAZDA CX\-5
- 2023 MAZDA CX\-50
- 2016 to 2023 MAZDA CX\-9
- 2016 to 2021 MAZDA MAZDA2
- 2014 to 2023 MAZDA MAZDA3
- 2014 to 2021 MAZDA MAZDA6
- 2022 to 2023 MAZDA MX\-30 PHEV
- 2016 to 2023 MAZDA MX\-5

## Recalls for the same vehicles and component

- [2023108](/recalls/tc/2023108.md), 2023-03-02: Accessories

## Other bulletins for the same vehicles and component

- [SA\-027\-24](/bulletins/10254187.md), 2024-05-04, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; UNKNOWN OR OTHER. Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.
- [SA\-007\-24a](/bulletins/10254185.md), 2024-05-04, Service bulletin: SERVICE BRAKES, HYDRAULIC; FORWARD COLLISION AVOIDANCE; EQUIPMENT ADAPTIVE/MOBILITY. This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support \(SBS\) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the vehicle.
- [SA\-021\-24](/bulletins/10254095.md), 2024-05-03, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. The concern may be reproduced by tapping on the dash pad near the MAZDA CONNECT center display and the following DTC's may be stored. U0186:08 Communication error with audio amplifier U2145:08 Communication error with remote tuner \(RT\) U2145:02 Communication error with remote tuner \(RT\)
- [ONP09](/bulletins/10252510.md), 2024-04-03, Service bulletin: EQUIPMENT. Launch of Owner Notification Program ONP09 – 2023MY Mazda CX\-50 Wind Noise from Roof Rack Crossbars. Mazda Motor Corporation has decided to conduct an Owner Notification Program on certain 2023MY CX\-50 vehicles built at the Mazda Toyota Manufacturing Alabama \(MTM\) plant and sold in the United States equipped with the Mazda original accessory Roof Rail Crossbar part \# VA40V3840 and VA40S3840. Please see the description, model, year, and VIN ranges below. Concern Outline: To reduce wind noise, an Aero\-Infill kit containing rubber strips are inserted into the CX\-50 roof\-rack crossbars, making for a quieter driving experience. The rubber strips do not need to be removed once installed.
- [SA\-017\-24](/bulletins/10252509.md), 2024-04-03, Service bulletin: EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code \(OTP\) during the MyMazda App Connected Vehicle enrollment. 2. Remote function\(s\) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF, Climate control
- [SA\-009\-24a](/bulletins/10251391.md), 2024-03-06, Service bulletin: ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Frequently Asked Questions \(FAQ\): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI\-FI General Information, Conditions for Remote Engine Start Will Not Function, WI\-FI How\-To Conditions for Remote Engine Start Function Will turn engine OFF, WI\-FI Trial Period, Deactivation Mode, Interacting With The App, Educational Videos, Service Issues, Resources, Troubleshooting Page.
- [SA\-009\-24](/bulletins/10251390.md), 2024-03-06, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Frequently Asked Questions \(FAQ\): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI\-FI General Information, Conditions for Remote Engine Start Will Not Function, WI\-FI How\-To Conditions for Remote Engine Start Function Will turn engine OFF, WI\-FI Trial Period, Deactivation Mode, Interacting With The App, Educational Videos, Service Issues, Resources, Troubleshooting Page.
- [SA\-006\-24](/bulletins/10251373.md), 2024-03-06, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
- [SA\-008\-24](/bulletins/10251368.md), 2024-03-06, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
- [09\-001\-24](/bulletins/10249499.md), 2024-02-01, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; UNKNOWN OR OTHER. Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04\-TCU \(Telematics communication unit internal malfunction\) stored in memory. This is caused by improper control software of the telematics communication unit \(TCU\). To eliminate this concern, the control software of the TCU has been modified.

JSON: [/v1/bulletins/10233669](/v1/bulletins/10233669)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20SA-016-23&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10233669&vehicle=Service%20bulletin%20SA-016-23)