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Service bulletin 23-BE-004G

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10233555
Published by NHTSA2023-04-04
Manufacturer's number23-BE-004G
Manufacturer's date2023-03-28
NHTSA componentSTRUCTURE:BODY:TAILGATE; LATCHES/LOCKS/LINKAGES

NHTSA's summary

Certain 2021-2023MY GV80 (JX1) vehicles may exhibit a poorly closing power tailgate due to improper latching when closing which may cause the liftgate warning chime to come on. This bulletin provides the service procedure to update the Power Tailgate Module (PTGM) software to improve the condition stated above.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Latches and locks

Vehicles listed
GENESIS GV802021, 2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
25-BD-005G TSB2025-05-27. Service bulletin. Certain GV60 (JW1 EV) and GV80 (JX1) vehicles may experience a rattle noise from the tailgate side panel or side outer panel area while driving. This bulletin provides instructions to install washers to the side guide bumpers on the tailgate side panel or body panel.
24-BD-008G-12024-12-11. Service bulletin. Certain GV70 (JK1) and GV80 (JX1) vehicles may exhibit water leakage inside the vehicle due to the sunroof drain hose plugs being clogged with foreign material or a water gurgling noise from the sunroof while driving in the rain. Follow the procedures in this bulletin to replace the front sunroof drain hose plugs and, if necessary, modify the rear drain hose plugs.
24-BD-008G2024-08-07. Service bulletin. Certain GV70 (JK1) and GV80 (JX1) vehicles may exhibit water leakage inside the vehicle due to the sunroof drain hose plugs being clogged with foreign material. Follow the procedures in this bulletin to replace the front sunroof drain hose plugs and modify the rear drain hose plugs.
23-BD-007H2023-05-04. Service bulletin. Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.