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Service bulletin KC-2128

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10233502
Published by NHTSA2023-04-04
Manufacturer's numberKC-2128
Manufacturer's date2023-03-14
NHTSA componentENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; ELECTRICAL SYSTEM

NHTSA's summary

Engine Control Module (EMS) Software Information - Improvement List (Change Log), March 2023 – US21+OBD2021 Emissions ONLY

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Engine, Exhaust and emissions

Vehicles listed
MACK ANTHEM (AN)2021 (the catalog's model; the bulletin names a series or trim of it)
MACK GRANITE (GR)2021 (the catalog's model; the bulletin names a series or trim of it)
MACK LR2021
MACK PINNACLE (PI/PN)2021 (the catalog's model; the bulletin names a series or trim of it)
MACK TE2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V7920002024-10-23. ELECTRICAL SYSTEM:SOFTWARE; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
CBR 159 2026082026-09-01. Service bulletin. Mack Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018Instrument Cluster Update, Model Year2018 And Newer
M0039 0320262026-04-02. Emissions. Emissions - EC0039 MST21 Failure to Detect P20EE - AN, CHU.
CBR 2712-7 0320262026-04-02. Service bulletin. CBR - No Start Condition After Over the Air Programing.
CBR 2107-22 2026012026-02-02. Service bulletin. CBR - Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions to US22+OBD2023 (DOES NOT APPLY TO AN(4) and PR(4)).
CBR 199 2025122026-01-05. Service bulletin. Vehicles affected by this issue will show coolant runoff on the front rights side of the engine.
CBR 2171-11 2025112025-12-03. Service bulletin. CBR - Mack Temperature Sensor Troubleshooting Guide
CBR 199-6 2025112025-12-03. Service bulletin. CBR - 13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between The Coolant Pump Housing And Oil Cooler Housing.
CBR 2172-5 0820252025-09-02. Service bulletin. CBR - When an OTA (Over-The-Air) job starts to program the VECU blocks the starter relay out, if the job ends in a Critical failure, the vehicle will remain in Safe State.
CBR 407 0720252025-08-04. Service bulletin. CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.
CBR 2488 0720252025-08-04. Service bulletin. CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data.