# Service bulletin PIT5981

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10232806
- Published by NHTSA: 2023\-03\-13
- Manufacturer's number: PIT5981
- Manufacturer's date: 2023\-02\-10
- NHTSA component: ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); POWER TRAIN; SUSPENSION

## NHTSA's summary

This Preliminary information communicates a tip when diagnosing an inoperative air leveling suspension system and to repair any loss of comm DTC's with the power window motors first.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2023/MC-10232806-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2023/MC-10232806-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Suspension, Transmission and driveline

## Vehicles listed

- 2021 to 2023 CADILLAC ESCALADE ESV
- 2021 to 2023 CHEVROLET SUBURBAN
- 2021 to 2023 CHEVROLET TAHOE
- 2021 to 2023 GMC YUKON XL

## Recalls for the same vehicles and component

- [26V085000](/recalls/nhtsa/26V085000.md), 2026-02-13: POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
- [2026061](/recalls/tc/2026061.md), 2026-02-12: Powertrain
- [2024637](/recalls/tc/2024637.md), 2024-10-24: Powertrain
- [24V797000](/recalls/nhtsa/24V797000.md), 2024-10-24: POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
- [23V642000](/recalls/nhtsa/23V642000.md), 2023-09-20: SUSPENSION:REAR
- [2022027](/recalls/tc/2022027.md), 2022-01-27: Powertrain
- [22V036000](/recalls/nhtsa/22V036000.md), 2022-01-27: POWER TRAIN:DRIVELINE:DRIVESHAFT

## Other bulletins for the same vehicles and component

- [25\-NA\-110](/bulletins/11024335.md), 2025-10-16, Service bulletin: SUSPENSION. This bulletin advises the techs that the front and or rear shocks need to be replaced as a set and not 1 at a time to avoid the road and ride performance not to be compromised.
- [N242454441 \-03](/bulletins/11024189.md), 2025-10-09, Service campaign: POWER TRAIN. Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code. Dealers are to install a new control valve body. The repairs will be made at no charge to the customer.
- [22\-NA\-182](/bulletins/11023369.md), 2025-09-27, Service bulletin: POWER TRAIN. This service bulletin advises the technician to check if the transmission cooler lines are twisted to correct customer concerns of Harsh Shift, Shudder, Surge, Stall, Transmission Overheating and/or High Transmission Fluid Temperature.
- [25\-NA\-118](/bulletins/11023051.md), 2025-09-10, Service bulletin: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING. This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking \(AEB\) issues.
- [25\-NA\-110](/bulletins/11022032.md), 2025-08-21, Service bulletin: SUSPENSION. This bulletin advises the techs that the front and or rear shocks need to be replaced as a set and not 1 at a time to avoid the road and ride performance not to be compromised.
- [N252494003\-01](/bulletins/11019752.md), 2025-06-26, Service campaign: POWER TRAIN. Certain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in these vehicles may have manufacturing defects that can lead to engine damage and engine failure. This special coverage covers if an engine failure occurs in the vehicle as a result of the condition described above for a period of 10 years or 150,000 miles \(240,000 km\), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after May 23, 2025, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to May 23, 2025, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage \(“Customers”\) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to replace the engine. The repairs will be made at no charge to the customer.
- [PI0281L](/bulletins/11019516.md), 2025-06-12, Service bulletin: STEERING; POWER TRAIN; SUSPENSION. This preliminary informational \(PI\) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- [23\-NA\-185](/bulletins/11017255.md), 2025-04-28, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM; STEERING. This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases \- Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.
- [25\-NA\-070](/bulletins/11017212.md), 2025-04-24, Service bulletin: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. This service bulletin provides information on Super Cruise IME Recognition.
- [24\-NA\-099](/bulletins/11015606.md), 2025-03-14, Service bulletin: STRUCTURE:BODY; SUSPENSION. This bulletin provides a service procedure to replace the sway bar bracket retainers if found the cause of the clunking noise from front of vehicle.

JSON: [/v1/bulletins/10232806](/v1/bulletins/10232806)

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